Delivery Manager – DATA

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
As a Senior Delivery Manager you will serve as a client-facing practitioner who sells leads and implements expert services utilizing the breadth of IBM’s offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems.
You will work on projects that help clients integrate strategy process technology and information to increase effectiveness reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills work across different disciplines move into new challenges and develop a robust understanding of different industries.
Your primary responsibilities include:

• Drive Incremental Revenue and Profitable Growth: Identify cross-selling opportunities to drive incremental revenue and ensure profitable growth for the organization.
• People Management and Proposal Development: Coach team members for growth and career advancement while developing compelling proposals and value-driven business cases by identifying business drivers and goals to achieve desired business outcomes.
• Requirements Analysis and Future-Ready Architecture Planning: Translate client’s business needs into detailed business requirements and technical specifications and create roadmaps for future enhancements by understanding the current architecture state of the enterprise.

Required Technical and Professional Expertise

• Extensive experience as a Service Delivery Manager in Banking sector
• Deep expertise in running long term contracts in application management space
• Deep understanding of service management principles frameworks (such as ITIL)

Preferred Technical and Professional Expertise

• Excellent interpersonal and communication skills to build and maintain relationships with the client
• Experience as an agile coach would be a plus