Deployment Project Manager

We are Wipro (NYSE: WIT), a rapidly expanding and leading global Information Technology, Consulting and Business Process Services company with over 225,000 employees worldwide, servicing clients in 175+ cities and 69 countries across 6 continents. For more information, please visit www.wipro.com.

Role Overview:

The Deployment Project Manager is responsible for managing the end-to-end process of deployment services, including oversight of daily operations, capacity management, and decommissioning. This role requires strategic oversight, coordination with various teams, and ensuring optimal customer experience.

Key Responsibilities:

• Deployment Management:

• Manage day-to-day deployment portfolio and oversee end-to-end deployment processes.
• Create and manage schedules, scope, meeting agendas, action items, and status reports.
• Ensure deployment documents are complete, current, and properly stored.
• Provide on-site support for deployments and coordinate with site operations, engineering, facilities, and suppliers.
• Handle deployment inquiries via Outlook/ServiceNow and ensure ticketing system is updated.
• Conduct Post Project Reviews to identify workflow enhancements.

Decommission Management:

• Plan, track, and resolve issues related to decommissioning.
• Create tickets and respond to decommission inquiries.
• Track decommission status and coordinate task assignments with internal teams.

Capacity Management:

• Initiate proactive capacity management initiatives and conduct gap analysis.
• Track, manage, and report resource levels to meet demand.
• Coordinate asset management, including decommissioning and relocation of low-density assets.
• Provide weekly updates on capacity programs and manage capacity reporting for power and cooling.

Facility Capacity Management:

• Manage policies and processes related to capacity and facility usage.
• Define capacity limits and provide monthly reports.
• Conduct Quarterly Site Reviews and ensure adherence to Site Change Control measures.
• Coordinate site on-boarding and off-boarding processes.

Key Skills:

• Strong project management skills with experience in deployment and decommissioning.
• Proficiency in using MSFT tools like Outlook, ServiceNow, and capacity management software.
• Excellent coordination and communication skills.
• Ability to manage escalations and provide strategic oversight.
• Familiarity with Azure Hardware (WCS rack systems) and capacity management policies.

Requirements:

• Ability to handle 3,000 devices per month.
• Availability to support PST time zone during standard business hours with after-hours and regional coverage.
• Proactive and adaptable approach to resource allocation and technical assistance.
• Strong problem-solving skills and ability to conduct post-project reviews for continuous improvement.

"Expected annual pay for this role ranges from [$80,000] to [$158,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options."

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

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