Device Services - Lab Engineer

The Device Services (DS) Infrastructure team is seeking a results driven and meticulously organized lab engineer. We manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing for iOS, watchOS, tvOS, and macOS.

This position will provide the opportunity to work with the latest Apple hardware and software and be part of a rapidly growing organization. In this position, you will be responsible for supporting lab automation used by Software Engineering testing code changes to components.

Description

We are looking for a motivated and service oriented individual, who loves working on infrastructure. You must enjoy working on multiple concurrent projects in a fast-paced environment that fosters growth, teamwork and innovation. Some of your day to day actives will include:

- Maintaining a fleet of thousands of iOS/macOS devices and peripherals across multiple labs

- Ensure devices and systems are up and available for testing

- Provisioning and deployment of released/unreleased hardware

- Debugging and trouble shooting device hardware/software failures

- Developing scripts and automation for managing machine configuration and software deployment

- Provide support to engineering in debugging systems

Preferred Qualifications

Experience working in fast paced engineering environments

Experience working with RESTful services

Core understanding of LAN network infrastructure

Experience with common data center infrastructure (HVAC, power distribution, copper and fiber cabling, rack types and capacities etc...)

Experience with using/administrating macOS, iOS

Excellent communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple

Creative thinker and strong problem solver with meticulous attention to detail

Minimum Qualifications

5+ years experience administrating software services in Unix environment and automated provisioning of systems

Experience with shell scripting or Python

Knowledge of Puppet, Ansible or other configuration management tools

Familiarity with Git or other source control systems

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .