Digital Experience Management - Solutions Engineer (Remote, Denver)

Your role at Dynatrace
What's the role?
As a Dynatrace Digital Experience Management- Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Management. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer's pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace's customers and completing RFIs & RFPs. You will also work across teams including Dynatrace's innovation labs, Dynatrace's Expert Services consultants, CSMs and marketing.
About you:
To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 2- 5 years of experience with DEM technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time.
• Position might be filled at a higher level based on candidate experience.

What will help you succeed
Minimum Requirements:

• Bachelor's degree in Computer Science or equivalent education or experience required.
• 2+ years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.

Preferred Requirements:

• Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps
• Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data
• Advanced Experience with web technologies such as JavaScript, Angular, React, HTML, and CSS
• Experience with session-replay tools
• Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui
• Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Compensation and Rewards

• The base salary range for this role is $140,000 to $160,000. When determining your salary, we consider your experience, skills, education, and work location.
• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.