Digital User Experience Intern

Work Location Type: Green Bay, WI - Hybrid

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products. Serving the fleet maintenance industry since 1958, Imperial has formed lasting relationships with customers by tailoring our services to meet their changing needs.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we're looking for passionate people to join our team as we continue leading the industry.

Digital User Experience Internship

At Imperial, our motto is "People First". We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities.

Join us for a Spring internship! Our downtown Green Bay headquarters is full of dynamic and fun people who want to share their knowledge!

As an intern at Imperial, we'll help you design an experience that meets your learning objectives while helping you explore how the areas of our business relate and interact. You'll enjoy a variety of day-to-day work assignments, cross-functional meetings, exposure to executive leadership, and soft skill development.

Imperial Supplies is a growing distributor of fleet maintenance products. We've been based in Green Bay since 1958 and have a strong history of double-digit annual growth!

Internship Details

• Paid internship beginning Spring 2025
• Duration of 12 weeks, up to 20 hours per week depending on student interest and availability
• Willing to provide supporting documentation for students seeking school credit

Potential Learning Outcomes:

• Learn to conduct customer interviews and surveys
• Provide actionable insights to business
• Understand B2B eCommerce websites
• Experience working in an Agile environment
• Design across multiple channels (web/mobile/platforms)

Day to Day Responsibilities

• Complete user experience documentation (wireframing / prototyping / journey mapping)
• Assist in gathering and defining requirements for developers
• Support QA testing for new website releases
• Complete & organize necessary competitive/market research
• Assist with troubleshooting website experiences
• Perform other duties as assigned

Internship Requirements

• Recently graduated or has active enrollment in a 2- or 4-year accredited college in a relevant course of study
• Strong oral and written communications skills, and be able to work effectively, independently and build relationships with others
• Good organization and planning skills
• Comfortable with learning new applications and software
• Basic understanding of user experience and web/mobile app design
• Interested in representing customers and their digital experiences

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.