Director, Finance Operations

What we're looking for:

• Minimum of 7 years of experience in finance operations or related roles, with a focus on equity, payroll and commission management.
• Excellent organizational and leadership skills for 4+ direct reports.
• Proven track record of developing and implementing effective equity and commission strategies that align with business objectives.
• Extensive knowledge of sales commission structures, calculations, and best practices, preferably within a high-growth, SaaS organization.
• Strong understanding of SaaS bookings and revenue models.
• Thorough knowledge of payroll regulations, tax laws, and labor legislation.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data, identify trends, and make data-driven decisions.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across multiple departments and influence stakeholders at all levels.
• Detail-oriented mindset with a commitment to accuracy, compliance, and operational excellence.
• Expertise using Excel to analyze large data sets (i.e. intermediate level for formulas, pivot tables, VLOOKUPs) and experience with other BI tools such as Looker or Tableau.
• Experience using CaptivateIQ (or other commissions software) and Salesforce an asset.
• Experience using an equity platform such as Shareworks.
• Experience using a payroll/HRIS system.
• High level of integrity and ability to handle confidential information.
• University degree or equivalent in business and/or commerce.
• CPA or other relevant qualification preferred but not required.

What you can expect:

• Oversee the development, administration and reporting of equity, payroll and commission processes. This also includes data analysis, reconciliation, and payment calculations.
• Develop and implement comprehensive equity, payroll and commission management strategies aligned with the company's goals and objectives.
• Collaborate with key stakeholders to define and improve equity and commission plans, ensuring they are competitive, compliant, and motivate desired behaviors.
• Manage the equity, payroll and commission team members, providing guidance, performance feedback, and professional development opportunities.
• Collaborating with the HR team to research and advise on compensation issues, disputes and provide analysis to facilitate resolution.
• Perform ad hoc reporting, analysis and projects as required.
Equity
• Manage the administration and maintenance of equity programs, including new equity awards, option exercises, equity transactions, terminations and cancellations. 
• Review monthly, quarterly and year-end reporting of our equity incentive program which includes the record keeping of equity activity in Shareworks.
• Partner with the accounting department to review the supporting documentation for the equity note disclosures for the quarterly and annual financial statements.
• Preparation of the quarterly reporting to the Board and and investor reporting.
• Review the quarterly 409A valuation refresh and the management of the blackout periods.
Payroll
• Oversee and manage all aspects of payroll (North American and Global) processing ensuring accuracy and timeliness of all payments and payroll data.
• Ensure compliance with tax regulations and maintain records and documentation for auditing and reporting purposes.
• Partner with the accounting department on resolving any discrepancies relating to payroll reconciliations, including bonus and vacation accruals.
• Lead the streamlining of payroll operations and partner with HR Ops on improving data integrity and optimizing current systems and tools. Utilize payroll software and technology to automate processes and increase efficiency.
Commissions
• Maintain compliance with US GAAP standards and ensure appropriate accounting treatment in partnership with the accounting department.
• Partner with other functions such as Rev Ops and HR Ops to establish best practices, and improve processes to increase efficiency and accuracy of the sales commissions process.
• Research and advise on compensation issues, disputes and provide analysis to facilitate resolution.
• Oversee the management of the compensation process including commissions calculation, payment, reporting, inquiries, communications, auditing compensation payments and submitting payout details to payroll.
• Review the monthly, quarterly and annual commissions files, while ensuring accuracy of payments based on sales commission plans.