Director of IT

Company:Confidential Health Technology company – We are seeking a hands-on, highly experiencedDirector of ITto lead our global IT network environment. This role requires deep technical expertise, strong leadership, and a strategic mindset to ensure our systems operate with the highest standards of availability, security, and compliance. Key Responsibilities • Architect, operate, and optimize secure enterprise networks supporting device data, remote monitoring, clinical operations, and cloud-based platforms. • Drive automation and infrastructure-as-code initiatives (Python, Ansible, Terraform) to improve efficiency, reliability, and compliance. • Implement monitoring and observability systems (e.g., Prometheus, Grafana, SNMP, Splunk) to proactively detect and resolve network issues. • Lead and grow the Network Operations function, including 24/7 global support, uptime monitoring, and SLA adherence. • Build and mentor a high-performing team of network engineers and operations professionals. • Define and execute operational strategy, KPIs, and SOPs that align with regulatory requirements (FDA, ISO 13485, HIPAA). • Partner with all functions of the organization; R&D, Logistics, Sales, etc to make sure that ERP and partners are delivering appropriately • Manage vendor relationships, evaluate third-party solutions, and oversee service provider performance and contracts. • Serve as the final escalation point for critical infrastructure incidents and lead post-mortem and RCA processes. • Ensure robust cybersecurity and compliance posture across all systems. • Be hands-on and able to lead this growing company with small number of internal resources, but robust external partners. Qualifications • 10+ years of experience in enterprise network operations/engineering, with 5+ years in leadership roles. • Proven expertise in routing, switching, firewalls, and enterprise IP networks (BGP, OSPF, MPLS, VXLAN). • Strong knowledge of cloud networking and hybrid environments (AWS, Azure, GCP). • Familiarity with cybersecurity regulations is a strong plus. • Experience building or managing validated systems in a regulated environment (FDA, IEC 62304, ISO 27001, etc.). • Advanced certifications (CCIE, JNCIE, CISSP) are a plus, but hands-on skills and leadership are key. Who You Are • A technical leader who thrives in mission-critical, high-accountability environments. • Passionate about improving patient outcomes through reliable, secure infrastructure. • Comfortable working in regulated healthcare environments, with a strong understanding of risk management and compliance. • Calm under pressure, precise in execution, and focused on operational excellence. • Motivated to lead by example, mentor future leaders, and build world-class infrastructure teams as organization grows and scales. Compensation – 150,000 USD – 170,000 USD + Bonus + Equity On-site time required. Job Type: Full-time Pay: $150,000.00 - $170,000.00 per year Ability to Commute: • Philadelphia, PA 19119 (Required) Ability to Relocate: • Philadelphia, PA 19119: Relocate before starting work (Required) Work Location: In person