Director of Pharmacy Operations

About Us TCB Compounding is a patient-focused 503A compounding pharmacy specializing in hormone replacement therapy (HRT), weight management, and dermatologic medications. We are committed to delivering safe, effective, and customized medications while maintaining the highest standards of safety, compliance, quality, and patient-centered care. Responsibilities • Oversee daily operations of sterile and non-sterile compounding, ensuring adherence to USP <795>, <797>, <800>, and state pharmacy board requirements. • Lead and mentor staff, fostering a culture that prioritizes safety, compliance, quality, patient-centered care, and team engagement. • Build and sustain a high-performing, engaged workforce by promoting professional development, accountability, and collaboration. • Manage and oversee Category 3 compounded sterile preparations (CSPs) with extended beyond-use dating (BUD) requirements. • Develop and implement standard operating procedures (SOPs), training programs, and quality assurance systems. • Establish and monitor key performance indicators (KPIs) that measure quality outcomes (SOP adherence, error prevention, turnaround times) and operational performance (efficiency, staffing, cost control). • Collaborate with providers and wellness clinics to deliver customized therapies with a strong focus on patient outcomes. • Drive operational improvements through workflow optimization, technology adoption, and strategic resource management. • Serve as the compliance and regulatory liaison with state boards of pharmacy and accreditation bodies. Experience & Requirements • Active pharmacist license in the state of Arizona (required). • Willingness to obtain pharmacist licensure in additional states as operations expand, including but not limited to: California, Illinois, Mississippi, Nebraska, Nevada, Ohio, Tennessee, Texas, and Virginia. • Multi-state licensure experience strongly preferred. • Proven leadership experience in a 503A compounding pharmacy, with expertise in sterile and/or non-sterile operations. • Strong working knowledge of USP <795>, <797>, <800>, and relevant state/federal regulations. • Demonstrated experience with Category 3 compounded sterile preparations (CSPs), including high-risk compounding practices. • Exceptional people leadership skills, with a track record of building engaged teams and promoting a positive, accountable culture. • Ability to develop and monitor KPIs to support safety, compliance, quality, and patient-centered outcomes. • Experience building and enforcing SOPs, quality systems, and staff training programs. • Excellent communication and interpersonal skills with the ability to collaborate effectively across teams and with external partners. Compensation & Benefits • Competitive salary commensurate with experience • Comprehensive benefits package • Opportunity to play a pivotal role in shaping and growing a rapidly expanding compounding pharmacy Job Type: Full-time Pay: From $140,000.00 per year Benefits: • 401(k) • Dental insurance • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Ability to Commute: • Tempe, AZ 85288 (Required) Ability to Relocate: • Tempe, AZ 85288: Relocate before starting work (Required) Work Location: In person