Director, Operations Audit

Location: 1900 Aldrich Street Austin, TX, 78723 United States Director, Operations Audit Requisition ID: req1258 Employment Type: Unclassified Regular Full-Time (URF) Division: Internal Audit Compensation: 175,219.00 - 227,556.00, Annual Salary Location: Alpha Job Closing: 9/6/2025 WHO WE ARE: Service, Respect, and Connection are core to the individual and collective TRS experience. We know that great service rests on a foundation of relationships that connect us all to an empowering and rewarding career. At TRS, we’re inspired by our community who bring authenticity and commitment to our mission to improve the retirement security of public education employees and retirees throughout Texas. As a group of achievers, we tap collaboration and innovation to raise the bar in performance, administering and counseling pensions and healthcare benefits to ensure certainty for the future of our members. We invite you to join us, where both personal and career growth are respected and where you can make a difference in our members’ lives every day. The Director of Audit Operations performs advanced managerial internal auditing work. The incumbent will oversee the division’s consulting and advisory services, direct complex internal audit projects for benefits (pension and health care), business administration and human resources management divisions, and assist the Chief Audit Executive with internal audit administration. This position will proactively work with the Internal Audit Department, members of TRS leadership, and agency employees. WHAT WILL YOU DO: Consulting and Advisory Services • Directs and oversees the department’s consulting and advisory services related to processes, activities, and related support areas primarily involved with the administration and delivery of pension and health care benefits. • Provides advice on new initiatives so that risk may be managed and internal controls may be designed from the beginning. • Provides advice on policies, procedures, and internal controls. • Participates in various committees in a non-voting capacity. • Improves the consulting and advisory service process, including researching benchmark information and industry best practices and developing standard policies and procedures based on research. Audit Projects • Prepares the annual audit plan for benefits (pension and health care), business administration, and human resources management using a risk assessment methodology and input from stakeholders in accordance with auditing standards. • Directs complex internal audit projects, primarily in the benefits, human resources management and other areas in support of the administration and delivery of pension and health care benefits. • Manages audit staff in planning, organizing, conducting, and monitoring audit projects. • Ensures that audit work (including agreed-upon procedures) conforms to quality control standards. • Prepares, reviews, or approves audit objectives, scope, and testing procedures for assigned projects. • Counsels and guides staff to see that approved audit objectives are met and that adequate coverage is achieved. • Procures, directs, and supervises the work of external firms that provide specialized services in pension and health care benefits and related support areas. • Communicates results of audits to management, the Audit Committee, and the Board of Trustees. • Directs and assists with investigations as directed by the Chief Audit Executive. Internal Audit Administration • Manages or provides significant input to the development of the Annual Audit Plan and the Internal Audit Annual Report. • Directs departmental activities such as developing the internal audit quality control procedures, hiring staff, updating the Internal Audit strategic plan, and developing requests for contracted services. • Assists the Chief Audit Executive in preparing for Audit Committee meetings, including overseeing the quarterly recommendations follow-up process. • Researches audit tools and leading audit practices for recommendation to the Chief Audit Executive. • Represents Internal Audit at management and Board meetings and with external organizations. • Serves as Acting Chief Audit Executive in the Chief Audit Executive's absence, as delegated. Performs related work as assigned. WHAT WILL YOU BRING: Required Education • Bachelor’s degree from an accredited college or university. Required Experience • Eight (8) years of full-time directly related progressively responsible auditing and audit project management experience. • Four (4) years of experience leading, or supervising the work of others, required. • Experience may be concurrent. Required Registration, Certification, or Licensure • Certification as a Certified Internal Auditor (CIA) or Certified Public Accountant (CPA). Preferred Qualifications • Master’s degree in business administration, public administration, or a related field. • Ten (10) years of full-time, progressively responsible auditing and audit project management experience. • Certification as a Certified Public Accountant (CPA). • Experience managing audits in pension and/or healthcare services and providing advisory services for business process and control analysis. Knowledge, Skills, and Abilities Knowledge of: • Internal auditing principles and practices, and management principles and preferred business practices. • Government Auditing Standards, and the International Standards for the Professional Practice of Internal Auditing and the Code of Ethics promulgated by the Institute of Internal Auditors. • Texas state government program policies, procedures, regulations, and laws. • Agency programs, policies, and procedures. • Leading practices pertaining to pension service policies, operations, and processes. • Information technology terminology, concepts, and practices. Skills in: • Auditing pension and healthcare plan operations and processes, primarily with the administration and delivery of pension benefits. • Auditing financial, contract management, business administration, and human resources management processes. • Conducting quality control reviews of audit work products. • Collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions. • Planning and project management, and maintaining composure under pressure while meeting multiple deadlines. • Negotiating issues and resolving problems. • Using a computer in a Windows environment with Microsoft Office word processing, spreadsheet, and other business software to prepare reports, memos, summaries, and analyses. • Effective verbal and written communications, including interpersonal and active listening skills and presenting findings and recommendations. Ability to: • Establish and maintain harmonious working relationships with co-workers, management, staff, and external contacts. • Work effectively in a professional team environment. Military Occupational Specialty (MOS) Codes: Veterans, Reservists or Guardsmen with experience in the Military Occupational Specialty ( https://www.trs.texas.gov/files/trs-military-crosswalk.xlsx ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition [email protected] questions or for additional information. To view all job vacancies, visit www.trs.texas.gov/careers or www.trs.csod.com/careersite. For more information, visit www.trs.texas.gov.