Director, People Operations, Process, Analytics, and Metrics (Hybrid)

About Freenome 

Freenome is a high-growth biotech company on a mission since 2014 to create tools that empower everyone to prevent, detect, and treat their disease.  To achieve this mission, Freenome is developing next-generation blood tests to detect cancer in its earliest, most treatable stages using our multiomics platform and machine learning techniques. Our first blood test will detect early-stage colorectal cancer and advanced adenomas.

About the Role

We are looking for an experienced people leader and culture ambassador to manage our systems, process, and operations to prepare for SOX compliance and pre-IPO efforts.  In this role, you would be responsible for creating, managing, and driving people operations, analytics, and systems. This role is vital to enabling both the People Team and the company to scale by way of establishing key infrastructure including; process, policy, analytics, and metrics. 

Your contribution:

• Create and execute our people operations strategy with measurable goals to drive scalable systems, practices, policies, processes, and employee engagement
• Evaluate and understand business needs, scoping data requests, synthesizing insights, and recommending solutions to key business partners in collaboration with other members of the People team
• Lead various aspects of People Operations (Analytics, workplace operations, Immigration), finding ways to scale our operating models and perform our work more effectively
• Manage excellence of People Operations through accuracy, efficiency, and clarity
• Define the strategy for our People Operations functions over time, looking for ways to innovate and drive positive impact in line with our culture and values
• Oversee and manage all the People processes for efficiency while scaling in a fast growth environment and alignment with SOX compliance
• Support effective People change management across the organization through clear communications and processes 
• Oversee the design, development, and integration of smart, scalable programs, policies, systems, and procedures supporting the employee lifecycle and focused on affecting organizational change while ensuring legal and regulatory compliance
• Create employee policies and compliance practices to support the best interest of the company as well as the well being of our valuable employees
• Continually evolve Freenome’s employee onboarding (and off-boarding) experience in a way that embodies our unique culture and ensures each new team member is set up for success
• Build and lead the team responsible for operationally delivering an exceptional employee experience- resolving inquiries, processing transactions, improving processes and delivering data
• Analyze people metrics to monitor and proactively manage people related objectives and results. 
• Develop our people analytics and metrics, in order to define actionable KPIs and derive quality insights as we continue to scale
• Draw on and create new quantitative (employee surveys, people analytics) and qualitative (roundtables, exit interviews) insights to shape and strengthen our priorities
• Champion and evangelize a culture and mentality of operational excellence
• Partner as an internal consultant to People Programs, HRBPs, Finance, and Talent on cross-functional initiatives and projects
• Measure progress to ensure efficiency and effectiveness of processes including use of audits and dashboards
• Ensures HR policy and compliance program expectations are set and met through centralization of policy project management

Focus Areas:

• Compliance – Policy management, Immigration, LOA, State EE compliance
• Coordinate with Sr. Manager of HRIS to enhance usability and productivity, introduce new technologies that drive employee productivity, data integrity, etc.
• Operational aspects of On-Boarding logistics
• Compliance requirements to ensure all employees are up to date on Code of Conduct training, Harassment training, etc.

Your background, perspective and experience: 

• Minimum of 12+ years of experience in people operations at a biotech or tech company, including a minimum of 4+ years in a leadership role
• Experience building and driving innovative People operations including leading new initiatives to create an amazing employee lifecycle
• Proven track record of scaling People systems to support the capability of the organization in a fast paced, continuously evolving environment 
• Service oriented with excellent interpersonal skills 
• Strong presentation skills and communications with proven ability to positively influence outcomes 
• Project management experience rolling out organization wide processes and systems
• Experience establishing key business metrics and defining strategies for improvement and management 
• Resilient in an ever changing environment and comfortable taking ownership
• Strong analytic skills and data driven mindset
• Bachelor's degree required

COVID safety:

As a condition of employment, you agree to know and comply with our COVID-19 vaccination policy requiring all employees who work on-site and/or attend work-related events to be fully vaccinated and to receive a COVID-19 booster once eligible. Company employees working on-site are required to be fully vaccinated for COVID-19 and to receive a COVID-19 booster once eligible, unless a reasonable accommodation is approved or as otherwise required by law. Absent a reasonable accommodation or legal exception, you agree to provide proof of your vaccination status and to be fully vaccinated by your first day on-site, in accordance with our policy.  If you are currently eligible for a COVID-19 booster, you also agree to provide proof of having received a booster.  If you are not yet eligible for a COVID-19 booster, you must provide proof of receiving a booster within two weeks of becoming eligible.

Freenome is proud to be an equal opportunity employer and we value diversity. Freenome does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Funding

We have raised more than $1.1B from leading investors including Perceptive Advisors, RA Capital Management, Roche Venture Fund, Kaiser Permanente, Novartis and the American Cancer Society’s BrightEdge Ventures. 

Freenomers

A ‘Freenomer’ is a mission-driven employee who is fueled by the opportunity to make a positive impact on patients' lives, who thrives in a culture of respect and cross collaboration, and whose work makes a significant impact on the company and their career. 

Freenomers are technical, creative, visionary, grounded, empathetic and passionate. We build teams around divergent expertise, allowing us to solve problems and ascertain opportunities in unique ways. Freenomers are some of the most talented experts in their fields, joining together to advance healthcare, one breakthrough at a time. 

Benefits include but are not limited to:

• Competitive compensation 
• Pre-IPO equity
• Flexible PTO (exempt) and generous PTO (non-exempt) 
• Comprehensive health coverage, including medical, dental, and vision 
• Wellness and mental health resources, including Employee Assistance Programs (EAPs), Paid maternity and paternity leave
• 401(k) plan 
• $250.00 new hire stipend to enhance your home office experience
• Plus, a variety of other perks, including pre-tax commuter benefits, two paid volunteer days per year, pet insurance, and additional discounts 

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Applicants have rights under Federal Employment Laws.  

• Family & Medical Leave Act (FMLA)

• Equal Employment Opportunity (EEO)

• Employee Polygraph Protection Act (EPPA)

Notice to agencies:

Our in-house Talent Acquisition Team manages all employment opportunities at Freenome.  Agencies and independent recruiters must be approved as a vendor by Freenome’s Talent Acquisition team before submitting candidates to any Freenome employee. 

We do not accept unsolicited resumes or biographies from agencies under any circumstances. Any unsolicited resumes sent to Freenome, including those sent to a Freenome email address or directly to Freenome employees, will be considered Freenome property. Freenome will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Freenome will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. 

Please do not contact Freenome employees directly. Compliance with this request will impact our decision to work with you. 

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