Director Product Management - DTC

Topgolf Callaway Brands is an unrivaled tech-enabled Modern Golf and active lifestyle company while also being a great place to work. With a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour ("WGT"), we have a team of passionate individuals who dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf accessible and enjoyable for everyone!

Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, regarding our brands please visit https://www.topgolfcallawaybrands.com.

Topgolf Callaway Brands is seeking a Director of Product Management - Direct to Consumer (DTC) to drive our digital transformation ambitions in partnership with IT/Engineering across a critical subset of our direct-to-consumer properties, including Travis Mathew, Callaway Golf, Topgolf, and OGIO, and their respective international sites. The ideal candidate will have deep domain knowledge in e-commerce and experience navigating complex organizations (e.g., multi-brand, etc.).

This role oversees a team of 5+ product managers. It will be instrumental in defining and executing a strategic vision for our cross-brand product portfolio, accounting for constraints associated with brands' technical maturity and aligning with the company's overall business strategy. Success will require a mix of business acumen, technical fluency, organizational finesse, patience, customer affinity, and a penchant for innovation. This Director is critical to making our transformation into reality. Given our strong business and collection of industry-leading brands, we believe it will be an exciting and rewarding journey for the right candidate!

ROLES AND RESPONSIBILITIES

• Strategic Planning: Craft and execute a long-term product strategy and associated roadmap in partnership with IT/Engineering that aligns with our business goals. Leverage analytics, insights into tech & consumer trends, and customer feedback to optimize e-commerce platforms, cross-brand efforts, and customer experience.
• Operational Excellence & Stakeholder Communication: Define and implement scalable and effective practices for PM operational workflows, KPI management, velocity of experimentation, and continuous improvement. Collaborate and communicate with stakeholders, including executives and employees, ensuring their input into your plans and providing them with updates on initiatives and experiments.
• Innovation & Experimentation: Monitor market trends, customer preferences, emerging technology, internal data, and industry developments to identify opportunities, develop hypotheses, and define experiments to innovate towards a sustainable competitive advantage.
• Team Leadership: Lead, mentor, and develop the PM team, ensuring they have the skills and resources necessary to meet the company's objectives and increase the velocity of business innovation. Champion and foster a culture of innovation, experimentation, business acumen, customer affinity, and collaboration.

COMPETENCIES (Knowledge, Skills & Abilities)

• Product Management (consumer): Proven experience and domain expertise in product management, focusing on driving customer-centric strategies within e-commerce and other digital experiences.
• Digital transformation: Strong understanding of the digital transformation lifecycle and the required cultural and operational shifts necessary for success.
• E-commerce Platforms & Web Development: Technical knowledge of e-commerce platforms and emerging technologies that enable exceptional customer experiences.
• Analytics: Analytically capable and proficient in leveraging data and insights to drive strategy, experimentation, and decision-making. Proficiency with SQL is excellent to have.
• Team-building and leadership: Skills to recruit, develop, and retain top talent. Ability to foster a collaborative and innovative environment. Ability to lead distributed virtual teams.
• Strategic Planning, Operational Excellence, & Execution: The ability to craft strategic technical roadmaps and execute them in alignment with broader business goals. The ability to streamline operations, increase efficiencies, and enhance the overall effectiveness of the PM function.

EDUCATION AND EXPERIENCE

• Bachelor's degree in STEM or equivalent work experience
• 5+ years' experience with PM leadership and management
• 5+ years' experience with consumer e-commerce platforms & data platforms
• Well-developed executive-level critical thinking and communication skills (written and oral)
• Nice-to-have: Experience with global & cross-functional collaboration & execution.

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!

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162,200.00 - 202,800.00 - 243,400.00 USD Annual

If your experience is close to what we're looking for, please consider applying! Experience comes in many forms - skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

Topgolf Callaway Brands is an Equal Employment Opportunity