Director, Product Management, Global Installments

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Global Installments

Job Title: Director, Product Management, Global Installments

Overview:

Today's digital economy is delivering more choice not only in how we pay, but when. Installment payments, also known as buy now, pay later, gives people the power and flexibility to purchase what they need when they need it, and to pay for it over time. That gives consumers the ability to budget and plan for purchases more responsibly, with minimal friction - no paperwork and a near-instant decision.

To meet the growing consumer demand for flexible payments, Mastercard has a comprehensive suite/line of Installments solutions which allow issuers, fintechs, wallets, BNPL providers, and other licensed lenders to provide consumer-centric installments offers leveraging both existing and new credit lines.

Mastercard Installments product suite is comprised of BNPL programs which can be offered across the Mastercard network, as well as installments solutions for existing credit lines leveraging Mastercard Installments Payment Services, a modern API-based solution. All solutions enable more choice for consumers who are turning to installment financing as a helpful financial management/budgeting tool.

Role:
Reporting to the VP Global Installments, this person is part of a collaborative team that drives the development, execution, and ongoing management and enhancements to the installments consumer value propositions (CVP). The Director will manage the roadmap of installments product suite and partner with global and regional colleagues to drive adoption and amplification of Mastercard installments and buy-now pay later products and services.
The ideal candidate has a passion for bringing ideas to life, managing multiple and changing priorities, and has a proven ability to work across teams to drive and deliver execution.

• Manage installments product suite positioning and value narrative.
• Provide insights to support strategy development for installments initiatives through product performance analysis, competitive insights and business case development.
• Create business demand by participating in sales and solutioning workshops with Customers. Influence decisions on product choice based on Customer objectives and capabilities.
• Develop and monitor KPIs across the product life cycle phase and provide recommendations on modifications to the solutions through the Mastercard Studio process
• Work cross-functionally to set commercial prioritization and evaluate investment needs and financial impacts of all product efforts.
• Communicate product vision and opportunity to prioritize development efforts with internal cross-program teams for Buy Now Pay Later products (new lines of credit)
• Own the execution of all product launch and enhancement initiatives including development and delivery, product announcements and related tech publications.
• Support product operations and core product requirements globally by partnering with key functional stakeholders including Legal, Franchise, Compliance, Data Privacy, Engineering and Operations.

All About You
• Strong payment industry experience, with domain expertise in consumer payments or installments product management and development
• Effective storyteller adept at building narratives; excellent communication skills and experienced at creating presentations leveraging PowerPoint and related tools.
• Strong analytical and problem-solving skills with a demonstrated ability to clearly articulate problem statements and recommendations.
• Self-directed with ability to work autonomously and lead complex multifunctional teams and manage through influence
• Experienced in driving end to end execution of initiatives.
• Ability to quickly learn about technologies and navigate in a global business environment with colleagues that are located around the globe.
• Ability to predict challenges and proactively mitigate risks and challenges.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.