Director Product Management - Marketplace Fulfillment & Returns

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn't happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target's global team and has more than 4,000 team members supporting the company's global strategy and operations.

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win.

Role overview:

The Director Product Management will be responsible for defining, developing and executing product strategy for Digital Marketplace Fulfillment and Returns. This includes but is not limited to driving last mile solutions, returns & reverse logistics, inventory management, marketplace and partner integration, analytics and insights, compliance & risk management and collaboration & alignment with business, technology & supply chain teams.

The ideal candidate will have strong expertise in e-commerce logistics, supply chain processes and fulfillment technologies along with proven experience in Product Management, leading cross functional teams and managing stakeholders, with deep focus on improving the customer and seller experience.

As a people leader, you will be responsible for building a team of highly capable product managers of varying levels of experience to deliver outsized impact. In this capacity, you will act as coach and mentor to build a strong team culture that is pragmatic in its approach to ambitious goals. You are experienced and comfortable using constructive feedback and insights to motivate the team, guiding their development and continued growth as influencers, visionaries, and impact drivers.

As the Director of Product Management, you are accountable for succeeding against identified business outcomes and metrics, driving alignment with all partner teams within the Digital, Merchandising, Data Sciences, Stores and Supply Chain organizations. You are an excellent storyteller, able to influence without authority and distill technically complex concepts into non-technical, easily understandable elements. You can work with and present to team members at all levels, including senior leadership, as you negotiate and remove barriers for your team.

As a Director Product Management, you'll take the lead as you...

• Set key product objectives and develop product, business, and customer strategy. Understand the landscape of current technology, how trends will affect the product in the future, and how to communicate with technology teams to ensure they understand the business needs and objectives.
• Coordinate across product scrums to ensure that every team has defined scope and clear objectives.
• Oversee progress against product backlogs to ensure work and priorities are in line with product strategy and goals.
• Build and maintain the broader product capability roadmap. Make final decisions on any scope changes to prioritize key features.
• Collaborate with outside stakeholders to ensure that their needs are met and that the product team is getting any support it needs.
• Own business value generation and the economic cost to deliver. Select and manage vendors for the product.
• Lead broad scale transformation of the product portfolio, including stakeholder and change management.
• Build and develop a strong performing product management organization.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs .

About you:

• Four-year degree or equivalent experience.
• 10+ years of hands-on product experience or equivalent domain experience, including SDLC and Agile methodologies, building large-scale systems with a customer centric, iterative and data driven approach.
• Strong expertise in e-commerce logistics, supply chain processes and fulfillment technologies related to managing Marketplace fulfillment and returns.
• Strong relationship management skills and proven ability to influence at a strategic leadership level, cross functionally and facilitate communications between business and technology teams.
• Strategic mindset and bias for action with strong ability for strategic planning, defining OKRs and driving business outcomes.
• Ability to lead and influence a team while fostering relationships across multiple enterprise-wide teams
• Strong technical acumen, customer-obsessed mindset, understanding of how to simplify complex workflows, and data-driven decision making.

Useful Links:

• Life at Target- https://india.target.com/
• Benefits- https://india.target.com/life-at-target/workplace/benefits
• Culture- https://india.target.com/life-at-target/diversity-and-inclusion