Director, Product Management (Remote)

Take the next step in your journey at Inspira Financial. You will help businesses and individuals thrive today, tomorrow, and into retirement. Become part of a company that is people centric and client obsessed in every interaction; a community of forward-thinking individuals focused on driving results to deliver our mission with an unwavering commitment to integrity. Join us as we strengthen and simplify the health and wealth journey - relentlessly pursuing better outcomes for all. We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Don't meet every single requirement? Here at Inspira Financial, we believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. Our goal is to build an authentic workplace by valuing diversity in our candidates. We work to ensure that our team reflects the diversity of the businesses and clients we serve. We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that champions career development, Inspira Financial is the place for you! We look forward to receiving your application! Check out this Inspira Financial video to learn more about our company!
HOW YOU WILL SOAR:
As Director, Product Manager, you will lead the Client relationships, vision, and strategic roadmap for the Medicare One Card (MOC) within Product Management team. The position will partner with multiple Product Owners and squads who will be empowered and accountable to drive specific business and technology outcomes such as improving the client experience, increasing business operational efficiency, launching new benefit products. The ideal incumbent will be strategic, innovative, excellent communication, collaborative skill set and creative with a solid analytic foundation.

• Innovate for continued partnership / integration with the carriers and their various partners to continually improve, enhance and grow the program participation
• Translate compelling visions into strategic roadmaps and product planning that align to near- and long-term objectives.
• Collaborate with cross-functional internal teams to grow the overall business by enhancing the Medicare benefit programs work with the council to own the commercial success
• Support sales initiatives for new carriers (clients) to drive business
• Drive product vision leveraging market trends, client needs and competition intel to provide differentiating factors related to the OneCard with additional purse level benefits.
• Continuously evaluate the market trends on benefit programs available and work with ecosystem that increases value of the OneCard product, specifically as it relates to the card and our card processor for curated baskets
• Oversee: Build and nurture user forums to capture feedback of the Program, markets and member feedback as it relates to the OneCard
• Build the business case for new initiatives / benefit administration to support the Medicare OneCard with the product owner that will include leveraging customer insights, market fit, competitor analysis, stakeholder input, financials, compliance and risk data
• Lead the initial discovery phase of new initiatives to meet demand in the market for the Medicare benefit offerings
• Consult and influence with the business council Establish and track product success metrics like Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs)
• Business council and align for the Own the commercial success of the product by partnering closely with Enterprise Strategy, Sales, Marketing, Client Service, Legal, Compliance, and other teams who influence the go-to-market plan, pricing strategies, and product objectives for continued growth of the Medicare OneCard offering
• Partner with Product Owners to gather complete functional and non-functional requirements, prioritize the roadmap and define the Minimum Viable Product (MVP)
• Cultivate the product mindset across the product team and by evangelizing the strategy and key success metrics, empower the product team to make decisions as close to the work as possible
• Build and maintain client relationships with clients (carriers) for the Medicare One Card Program
• Consult with clients for thought leadership to ensure success of the benefit programs
• Oversee the gathering and presentation of program specific insights related to Medicare benefit programs that includes monthly governance and contract metric reporting

IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY:

• Bachelor's Degree
• Preferred Majors: Consumer products experience in Health Care, Finance, Marketing, Business, Product Development or related field
• 5-7 years of applicable experience
• Experience with retirement services, alternative strategies, or custody services
• Experience with various technology solutions including Salesforce and Service-oriented architecture
• Background in Financial Services and Fintech strongly preferred.
• Must be a strategic, innovative, and creative thinker with a solid analytic foundation
• Demonstrated leadership skills to gain credibility, garner respect, and guide the creation of self-organizing teams
• Ability to be assertive with business priorities and address opposing viewpoints while adhering to Agile concepts and principles
• Working knowledge of Agile practices such as iterative development, incremental delivery, backlog management, burn down metrics, velocity and task definition
• Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate discussions, advocate for the team, negotiate with the business, mentor team members, and resolve conflicts
• Solid analytical skills, creative problem-solving skills, and high attention to detail
• Ability to work with minimal direction, and flexibility to adapt to shifting priorities and schedules
• Ability to handle multiple issues simultaneously and manage stressful situations.
• Strong knowledge of technical concepts and architectural principles to drive scalable solutions

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners - helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
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