Director - Product Owner

Introduction
At IBM we know that transformation drives change and it is in our DNA to continuously transform. Our Business Transformation Consultants help drive large scale change that spans IBM business units and geographies. As a part of this team you will have the unique opportunity to be a part of driving IBM’s ongoing transformation as a company that continuously innovates and leads the market.

Your Role and Responsibilities
Innovators leaders and go-getters – lend us your brilliance! We’re on the hunt for a visionary and 10+ experienced Product Owner to join our tribe of creative thinkers and guide our clients to greatness. As a Product Owner and Business Transformation Consultant you will serve as a client-facing practitioner who sells leads and implements expert services utilizing the breadth of IBM’s offerings and technologies. You will oversee client-focused product and software development while ensuring we build innovative solutions that address customer needs and business requirements.

As our Product Owner you will lead a team of insightful designers and developers as we imagine build and refine solutions that are loved by customers and drive business growth. We do not just build apps – we craft phenomenal end-to-end experiences fuelled by a deep understanding of people’s needs. You’ll foster a culture of radical collaboration spurring the sharing of wild ideas and pushing boundaries.

Our workspace feels more like a design studio than a corporate office – you’ll be surrounded by sticky notes on walls whiteboards covered in sketches and a buzz of energised collaboration. We believe real magic happens when diverse minds come together to design clever products informed by what people love and value both physically and virtually.

As a leader you will have strong commercial acumen to identify market opportunities and translate them into high-value product solutions. You’ll empower people to develop solutions beyond what we thought was possible. You won’t just manage product delivery – you’ll nurture a culture of innovation and help our team grow through continuous learning.

Core Responsibilities:

• Strategic vision and relentless user focus
• Develop c-level value propositions and storylines for proposals
• Build high-performing teams across disciplines to bring concepts to reality
• Lead design thinking sessions to foster collaboration and continuous innovation
• Develop and refine product roadmaps with the technical and design leads
• Guide creation of prototypes and MVPs to validate target user value
• Foster deep collaboration across design and engineering functions
• Promote practices for quality speed to enhance user experiences
• Oversee UX research and analytics to continuously refine products
• Advocate for consumer needs and design simplicity with stakeholders
• Define and manage clear product KPIs and success metrics for every engagement
• Monitor product analytics dashboards and optimize based on real-world performance
• Manage client expectations and align on go-to-market success criteria
• Identify creative ways to apply AI to solving problems
• Pursue partnerships to keep technology innovations ahead of the curve
• Model GRIT – a growth mindset resilience intensity and teaming for your team

Required Technical and Professional Expertise

• 10+ years managing products and services focused on commercial viability
• Extensive experience and zeal for design thinking principles and workshops
• Proven servant leadership uniting cross-functional teams and stakeholders
• Resilient through challenges focused on user-centered solutions strategy
• Comfort prototyping with users to test concepts and ideas early and often
• Expertise translating design and user feedback into sound technical requirements
• Broad knowledge of software engineering and user experience best practices
• Outstanding communication strategist and advisor passionate for client success
• BA/BS in Human-Centred Design Engineering or related field required; MS preferred

Preferred Technical and Professional Expertise
N/A