Director - Sales

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Job Description

What You’ll Do:

• Lead with Vision: Develop and execute bold sales strategies to boost revenue and market presence.

• Inspire a Team: Guide a high-performing sales team, fostering a culture of collaboration and success and be the face and heart of your Berlin office.

• Drive Growth: Forge strong relationships with key stakeholders and expand our customer base.

• Collaborate Across Teams: Work with Business Development, Marketing, and more to align efforts and achieve company goals.

• Strategize for Success: Conduct regular reviews and track sales activities to stay ahead of trends.

Represent our brand: Thanks to your network, you will go to different events in the region, create opportunities and close deals.

Qualifications

What We’re Looking For:

• Proven Leadership: 15+ sales experience and at least 5 years in managerial roles with a track record of success in the DACH region.

• SaaS Expertise: Extensive experience in selling enterprise SaaS solutions, especially in CRM.

• Market Insight: Deep knowledge of the DACH market and a strong network of executives.

• Bilingual Pro: Fluency in German and English, with top-notch communication skills.

• Visionary Mindset: Entrepreneurial spirit ready to thrive in a fast-paced, evolving environment.

Additional Information

Why You’ll Love It Here:

• Innovative Culture: Be part of a team that values creativity, collaboration, and continuous learning.

• Career Growth: Opportunities to advance and make your mark in a leading tech company.

• Local community, international impact: be part of a public listed company, with headquarters in San Mateo and presence all over the world.

Ready to Make a Difference?

Join us in Berlin and become the face of Freshworks in the DACH region. Let’s drive innovation and help business delight customers together!

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.