Director, Sales Operations

What will your day look like? You will...

• Develop and drive key initiatives to maximize sales and business efficiency and effectiveness
• Optimize the success of an organization's sales team by managing sales goals, projections, and processes
• Work with cross-functional teams across Partnerships, Partner Services, and Insurance to drive alignment on strategic priorities and address any bottlenecks
• Engage in discussions with the Product, Finance, and Tech teams to ensure that the Sales department's needs are considered in ongoing projects and developments
• Forecast quarterly and annual sales results by channel and vertical, set quotas, and monitor performance
• Develop sales capacity models and staffing recommendations to drive business results and partner with HR to ensure effective hiring plans
• Support Sales leaders/teams in developing regional and vertical business plans
• Evaluate the effectiveness of current sales tools and explore new technologies to improve sales productivity and data management
• Create and maintain accurate and up to date sales support documentation, sales playbook and operational status

To help us level up, you'll ideally have:

• 8 or more years of progressive experience in roles in sales operations, or sales analytical functions
• Demonstrated leadership in leading cross functional problem solving teams
• Proven track record of driving sales growth and operational efficiency
• Strong analytical skills with the ability to translate data into actionable insights
• Exceptional project management skills, with a history of successfully leading cross-functional initiatives
• Proficiency in using sales and data analysis tools and software
• MBA preferred, but not required

To be successful, you'll bring:

• Intellectual curiosity, strong sense of drive and demonstrated ability to collaborate effectively with others
• Excellent communications skills
• Able to lead cross-functional problem solving teams
• Critical Thinking skills, ability to breakdown problems and develop practical solutions then drive through implementation
• Drive change through direct authority, influence and XFN partnership