Dutch Customer Service Advisor

Variety and Challenge. Growth and Opportunity.

In the retail business, we move fast. We're always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with continued growth and opportunity.

Explore career opportunities at TJX, a Fortune 100 company and the world's leading off-price retailer of clothing and homeware worldwide. Our retail chains include TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense and tkmaxx.com in the United Kingdom; TK Maxx in Australia; TJ Maxx, Marshalls, HomeGoods, Sierra Trading Post and Homesense, as well as tjmaxx.com and sierratradingpost.com in the United States; and Winners, HomeSense and Marshalls in Canada.

We are looking for bilingual English and Dutch, dual Speaking Customer Service Associates at TK Maxx and Homesense to join our expanding team in our brand new head office located in Watford, opposite Watford Junction train station.

You will be advising customers via telephone, email and social media channels using your bilingual ( English / Dutch) language skills, providing them with a positive and memorable experience through personalised responses in a manner that represents TJX Europe.

We will offer you a structured training schedule which includes on the job experience to set you up for success.

We will fully support you through every step of your journey. Developing yourself is really important to us and we feel that the skills you learn from working in Customer Service are essential for now and for your future self.

As a TJX associate, you will be entitled some great benefits including:

• 10% TK Maxx and Homesense discount which goes up to 20% on selected weekends
• Subsidised gym membership at The Club, our state of the art gym and wellness centre.
• A variety of catering options across our campus offering a healthy and delicious choice every day, that is sustainably sourced.

• Campus spaces available for associates to relax, study or play to encourage down time, collaboration, and relaxation throughout our campus. This includes our very own rooftop terrace and Games Lounge which we love to use for team events, informal meetings or just a good catch up.
• The learning space, our dedicated home for learning which includes offering a calm and reflective space for associates to focus on their individual development.
• Regular team social events

If you have strong levels of English and Dutch langauge, passionate about helping people, empathetic, self-driven and highly motivated to make a difference, then this could be the job for you.

If you join us, you'll be a part of our successful, growing European business. We're really proud of the culture we've created, and it sets us apart from other companies. We work hard but we have lots of fun and we give back to a lot of charities that we support.

*This is a fixed term contract role ending January 31st 2026 with potential to go permanent.

What's In It For You?

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. Apply now.