E-Commerce Coordinator

Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.

About This Role:

We are seeking a dynamic and experienced E-commerce Coordinator to join our team at Jenni Kayne. As an E-commerce Coordinator, you will play a pivotal role in managing our online presence and ensuring a seamless and captivating customer experience. You will collaborate with cross-functional teams, oversee e-commerce operations, and contribute to the growth and success of our brand in the digital landscape. This team member is data-driven, intellectually curious, capable of taking initiative and eager to grow. Key responsibilities include site operations, site merchandising and conversion rate optimization. This role will report directly to the Director of E-commerce and contribute to the broader e-commerce strategy.

Role and Responsibilities:

As the E-commerce Coordinator, your primary responsibilities include the following:

• Execute the day-to-day operations of our e-commerce platform, ensuring smooth functionality and user-friendly navigation including management of the product life cycle through setup, merchandising, monitoring, optimization, maintenance, and retirement.
• Coordinate with various teams including buying and marketing to ensure accurate and up-to-date product information is reflected on the website.
• Monitor and analyze website metrics, sales performance, and customer behavior to identify trends, optimize user experience, and recommend improvements to enhance online sales.
• Manage inventory and ensure accurate stock levels are reflected on the website, coordinating with the buying team.
• Assist with the proposal and execution of homepage updates to align with merchandising and company wide strategies.
• Stay up-to-date with the latest e-commerce trends, technologies, and industry best practices, proactively identifying opportunities to enhance our online presence and improve customer satisfaction.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 1-3 years of related work experience in E-commerce, merchandising or related field.
• Strong knowledge of e-commerce platforms and content management systems, preferably Shopify.
• Proficient in data analysis, utilizing analytics platforms, preferably Google Analytics, to extract insights and drive data-informed decision making.
• Excellent project management skills, with the ability to prioritize tasks, manage timelines, and meet deadlines in a fast-paced environment.
• Exceptional attention to detail, ensuring accuracy and consistency in all e-commerce content and product information.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders.
• Customer-centric mindset, with a passion for delivering exceptional online experiences.
• Familiarity with luxury lifestyle brands and an understanding of their target audience.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Must be able to move and lift heavy objects (20 pounds or more) from time to time as required

Additional Notes:

This job description is not all inclusive. In addition, Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

The annual base salary range for this position is $60,000 - $70,000. The base salary is determined by experience, education, skills, and location.  In addition, this full-time position is eligible for the following company benefits:

• Discretionary annual bonus based on company and personal performance
• Competitive healthcare benefits:
• Medical
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Life Insurance
• Employee Assistance Program
• Flexible Spending Account
• 401k Match
• Unlimited Vacation
• Live-Well Program:
• Annual Health and Wellness stipend
• Live-Well days off
• Supporting the causes our team cares about
• Generous Parental Leave
• Employee Discounts