Job Description
We’re looking for a proactive and results-driven eCommerce Sales Associate to support and grow our strategic partnership with Lowe’s.com. This role blends client relationship management, sales growth, and operational coordination to ensure a seamless and high-performing e-commerce experience.
Key Responsibilities
Client & Account Management
• Serve as a primary contact for Lowe’s accounts, conducting regular check-ins and quarterly reviews.
• Build lasting partnerships through transparency, responsiveness, and performance.
• Monitor account health, resolve issues, and ensure client satisfaction and retention.
Sales & Growth Strategy
• Drive revenue through online platforms by identifying upsell and cross-sell opportunities.
• Develop proposals to expand product adoption and consistently meet growth targets.
• Analyze sales trends and customer behavior to inform strategy.
Product Listings & Optimization
• Create and optimize product listings for visibility and conversion.
• Manage SEO keywords, images, and descriptions to align with platform standards.
• Ensure compliance with Lowe’s content and merchandising guidelines.
Inventory & Fulfillment Coordination
• Monitor stock levels and coordinate with supply chain teams to ensure timely delivery.
• Manage backorders and forecast demand to support seasonal and promotional planning.
Promotions & Advertising
• Plan and execute promotional campaigns tailored to Lowe’s audience.
• Manage PPC budgets and performance, adjusting strategies based on ROI analysis.
Reporting & Analytics
• Track key performance indicators (KPIs) such as sales growth, retention, and satisfaction.
• Prepare and present account performance reports and actionable insights to stakeholders.
Cross-Functional Collaboration
• Work closely with marketing, logistics, and customer service teams to support product launches and seasonal campaigns.
• Share client feedback with internal teams to drive innovation and continuous improvement.
Qualifications:
• Bachelor’s degree in Business, Marketing, or related field (preferred).
• 2–4 years of experience in account management, preferably in retail or home improvement sectors.
• Strong analytical, communication, and negotiation skills.
• Experience working with large retail accounts like Lowe’s or Home Depot is a plus.
• Proficiency in CRM tools and Microsoft Office Suite.
• Willingness to travel up to 20% as needed.
Why Join Us?
• Opportunity to manage a high-impact retail account.
• Collaborative and growth-focused work environment.
• Competitive compensation and benefits package.
• Flexible work location with preference for candidates in the Philadelphia area.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Experience:
• E-commerce: 3 years (Required)
• Sales: 3 years (Required)
Ability to Commute:
• Warminster, PA 18974 (Required)
Willingness to travel:
• 25% (Required)
Work Location: In person