E-Commerce Sales Associate

We’re looking for a proactive and results-driven eCommerce Sales Associate to support and grow our strategic partnership with Lowe’s.com. This role blends client relationship management, sales growth, and operational coordination to ensure a seamless and high-performing e-commerce experience. Key Responsibilities Client & Account Management • Serve as a primary contact for Lowe’s accounts, conducting regular check-ins and quarterly reviews. • Build lasting partnerships through transparency, responsiveness, and performance. • Monitor account health, resolve issues, and ensure client satisfaction and retention. Sales & Growth Strategy • Drive revenue through online platforms by identifying upsell and cross-sell opportunities. • Develop proposals to expand product adoption and consistently meet growth targets. • Analyze sales trends and customer behavior to inform strategy. Product Listings & Optimization • Create and optimize product listings for visibility and conversion. • Manage SEO keywords, images, and descriptions to align with platform standards. • Ensure compliance with Lowe’s content and merchandising guidelines. Inventory & Fulfillment Coordination • Monitor stock levels and coordinate with supply chain teams to ensure timely delivery. • Manage backorders and forecast demand to support seasonal and promotional planning. Promotions & Advertising • Plan and execute promotional campaigns tailored to Lowe’s audience. • Manage PPC budgets and performance, adjusting strategies based on ROI analysis. Reporting & Analytics • Track key performance indicators (KPIs) such as sales growth, retention, and satisfaction. • Prepare and present account performance reports and actionable insights to stakeholders. Cross-Functional Collaboration • Work closely with marketing, logistics, and customer service teams to support product launches and seasonal campaigns. • Share client feedback with internal teams to drive innovation and continuous improvement. Qualifications: • Bachelor’s degree in Business, Marketing, or related field (preferred). • 2–4 years of experience in account management, preferably in retail or home improvement sectors. • Strong analytical, communication, and negotiation skills. • Experience working with large retail accounts like Lowe’s or Home Depot is a plus. • Proficiency in CRM tools and Microsoft Office Suite. • Willingness to travel up to 20% as needed. Why Join Us? • Opportunity to manage a high-impact retail account. • Collaborative and growth-focused work environment. • Competitive compensation and benefits package. • Flexible work location with preference for candidates in the Philadelphia area. Job Type: Full-time Pay: $55,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Life insurance • Paid time off • Vision insurance Experience: • E-commerce: 3 years (Required) • Sales: 3 years (Required) Ability to Commute: • Warminster, PA 18974 (Required) Willingness to travel: • 25% (Required) Work Location: In person