Electrical and Hot Tub Service Technician

Job Summary Are you looking for a fun job where your electrical and service expertise is valued!? Do you want to join a solid team of skilled technicians!? Our highly skilled certified electricians are on the front lines of our customer service team working as Electrical and Hot Tub Service Technicians. Hot tubs and swim spas can provide significant health benefits when used regularly so it's important that we provide accurate and timely diagnosis and repair if a customer calls for service and our service technicians are the critical piece in making that happen. A typical day involves traveling to customers’ homes and providing diagnostic and repair services for the products they've purchased: including Hot Tubs, Swim Spas, Covanas, Smartops,etc. This position is expected to work from home after the initial training period; however, all equipment including company vehicle, phone and tablet, tools, fuel card, etc. are all provided. All training hours are paid, including CEU's for ongoing electrical licensing requirements. Responsibilities and Duties Working on luxury hot tubs and spas, the primary responsibility of a Electrical and Hot Tub Service Technician is to diagnose and repair our products. Additional duties include: • Daily routing of individual jobs • Accurate and thorough completion of service orders • Communicate with customers about diagnosis and repairs needed • Work with customers to help determine root cause of service issues • Identify sales opportunities for additional products and services, and make recommendations • Timely completion of all warranty paperwork • Shipping parts to respective manufacturer for warranty credit • Submit daily parts orders to the service manager for restock of service van • Maintain current electrical license as required by state law • Update product knowledge on consistent basis through available channels • Ensure service vehicle is maintained at proper intervals • Keep accurate inventory counts and stock levels in service vehicle Qualifications and Skills To be qualified for this position applicants must: • Possess a current, valid Washington state driver's license • Have no more than one minor moving infraction during the previous three years • Possess a current 07, 07B, 07D or higher electrical license issued by Washington State • Have an understanding of basic principles related to electrical circuit diagnosis and repair Ideal candidates will have a minimum of two to three years' experience as a maintenance or appliance repair technician. Benefits Benefits include: • Two weeks paid vacation (increases with tenure) • Simple IRA with 3% company match • Paid training and certifications (when required) • All tools and required materials provided • Medical Insurance • Dental, & Vision plans • Employer paid Life Insurance • Paid sick time • Eight paid holidays plus a floating anniversary day • Referral program • Employee discounts • Employee Assistance Program • Awards and recognition for a job well done • Company events with vacation & cash giveaways Job Type: Full-time Pay: $30.00 - $40.00 per hour Benefits: • 401(k) • 401(k) matching • Company truck • Dental insurance • Employee assistance program • Employee discount • Fuel card • Health insurance • Life insurance • On-the-job training • Paid time off • Paid training • Referral program • Retirement plan • Tools provided • Vision insurance Work Location: In person