ELEMIS - Amazon & Etail Coordinator

We are a skin wellness brand with an aromatherapist’s soul, an artist’s spirit, and a scientist’s commitment to results. An innovative and global British skincare brand with over 30 years of
expertise and available in over 100 countries, we believe in ‘truth in beauty’.
 

The Amazon & Etail Coordinator will support the VP of Amazon + ETail & Director of Amazon Ops with day-to-day operations to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of the Amazon site, including product launches, catalog maintenance, troubleshooting issues, and marketing initiatives. This role will collaborate closely with internal teams (Global team, local Marketing, Operations, Planning, and Finance) and external partners (Amazon and agencies) to execute and optimize strategies that drive growth for the ELEMIS brand on Amazon and Etail partners.
 

Key Responsibilities
Operations Management

• Complete new product set-up forms and work with Regulatory and Marketing departments to ensure asset compliance.
• Maintain and optimize product listings (stock accuracy, titles, descriptions, etc.) on Web Partners’ sites daily.
• Manage catalog (SKU changes, pricing updates) with Amazon, internal partners globally and all E-commerce partners.
• Execute and manage daily tasks on Amazon Seller Central to ensure fluid operations (e.g. monitoring buy box, shipping issues, etc) and customer UX and all content on site.
• Track inventory levels and POs to make reorder recommendations and ensure we are meeting WOC and budget goals.
• Collaborate with Operations to ensure accurate and sufficient product assortment and inventory across entire portfolio and partners.

Marketing and Promotions

• Play a key role in the success of tentpole events across our partners, including both internal and external reporting.
• Audit and report on key competitor activity weekly and across key promotional moments.

Business Analytics

• Analyze performance on a weekly & monthly basis, pulling data from Amazon Seller Central, external agency, and internal sources.

Asset Management and Content Optimization

• Partner with internal channel marketing and creative teams to manage creative content, including A+ detail, storefront refreshes, ad assets, and videos.
• Ideate, brief, and distribute best in class content to drive conversion and product sales.
• Additional tasks as assigned.

Sustainability Responsibility
Ensure all duties carried out and actions completed in every aspect of your role, contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
 

• Holds a Bachelor’s Degree (Business or Fashion Merchandising degree preferred), or equivalent years of experience.
• Internship experience a plus.
• Exceptional attention to detail and follow-through ability.
• Strong analytical and problem-solving skills.
• An entrepreneurial spirit and eagerness to learn.
• Proficient in Excel / Google Sheets.
• Excellent interpersonal and communication skills, with ability to collaborate.
• Possesses an entrepreneurial spirit and a keen ability to identify and capitalize on opportunities.
   

*Salary range for this role is between $63,500.00 and $67,000.00 annually.