Employee Engagement Representative

Employee Engagement Representative Do you enjoy talking with people, problem-solving and a fast-paced environment? If so, then the Support Specialist role in our Employee Engagement department might be the perfect fit for you! Do you want to be a part of something BIG? Do you have a passion for education? Do you want to impact the lives of students? As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, paraprofessionals, and other school support staff. Over the last 24 years, we have innovated education staffing to provide dynamic solutions to school districts and professional opportunities to passionate educators. Our team serves over 5 million students with a pool of 100,000 substitute and permanent employees throughout 34 states. Internally, the ESS team is comprised of 750 individuals with a passion for education working together to ensure our 900 partner districts experience valuable education every day. At ESS our motto is, "Every day counts!" We take opportunities every day to grow and better our company as well as our employees. The successful candidate will be responsible for providing exceptional service, telephone and email support to our substitute teachers/support staff in an inbound call center environment! Qualifications: • A minimum of 1 year customer service experience • Previous call center experience preferred • Excellent oral and written communication skills • Ability to thrive in a fast-paced, rapidly changing environment • Demonstrates a high level of accuracy in data entry • Proficiency in Microsoft Office and has to the ability to quickly learn new software • Demonstrates effective multi-tasking skills ESS Advantages • Monday - Friday Schedule • Medical, Dental, Vision, Life, Short/Long term Disability, FSA/HSA, 401k • Ancillary benefits • Help to improve the education of every student, every day! • Paid bi-weekly • Paid sick, PTO, Vacation, and Volunteer time off • Nine paid holidays • Positive work environment • Incredibly fun co-workers • Periodic team building events • Work-life balance About ESS ESS specializes in placing qualified K-12 personnel in daily, long-term, and permanent school district positions, including substitute teachers, aides, and other school support staff. With more than 900 school district partners across the country, ESS supports the education of more than 5.5 million students daily. Since 2000, we have helped improve student achievement by providing innovative solutions to school districts and professional opportunities to passionate educators. Our employees enjoy benefits, comprehensive training, flexible work schedules, and professional development. Visit ESS.com to learn more about joining a team that makes a difference, every day. ESS Diversity Statement ESS continuously works to create an environment where all its employees - regardless of race, ethnicity, religion, gender, sexuality, age, or abilities - can work to the fullest of their potential in a fair and welcoming space. Believing that a diverse company is more innovative and successful, we have embraced diversity to ensure that we are empowered to ensure that "Every Day Counts" for our employees, the students, and the schools we serve nationwide. ESS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment regardless of age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. INDCORP