Endpoint & Identiy Specialist

Are you a bright and curious individual eager to dive into the world of IT systems and infrastructure? Do you thrive on mastering the fundamentals and philosophies behind cutting-edge technologies? We're searching for someone who isn't just looking for a job but is passionate about making a real impact in the Health Tech space. 

At VALD, we're revolutionizing healthcare through technology, and are seeking an Endpoint and Identity Specialist who is passionate about bringing ideas to life and simplifying complex IT challenges. Regardless of your background, you are driven by curiosity and a desire to learn. You're the type of person who asks "why" and doesn't stop until you've found the answer. You embrace challenges as opportunities to grow and are excited about the prospect of improving the resiliency of our IT Systems.

In this role, you'll have the opportunity to get hands-on with core Microsoft technologies like Intune and Entra, managing and optimizing our endpoints and identity services. You'll administer Microsoft Intune for endpoint management, application deployment, and compliance, and manage identity and access through Microsoft Entra, including Conditional Access and secure app onboarding. Your strong problem-solving abilities and proactive approach to IT challenges will be essential as you provide Tier 1 and Tier 2 support, addressing endpoint and identity issues via our ticketing system. 

This position is a fantastic opportunity for an aspiring system administrator to develop new skills in automation, governance, and broader IT infrastructure management. You'll collaborate with our IT teams to contribute to the development of IT policies and ensure our systems are efficient, reliable, aligned with industry best practices and compliant with regulations like SOC2, HIPAA and GDPR. 

We value diverse perspectives and believe that innovation comes from combining different viewpoints and experiences. If you're ready to embrace challenges, learn continuously, and contribute to a team that's transforming healthcare, we'd love to meet you. Join us, and let's shape the future of healthcare technology together.

What you will do

• Administer Microsoft Intune for endpoint management, application deployment, and compliance.
• Use Defender for Endpoint to monitor and respond to security threats. 
• Manage identity and access through Microsoft Entra, including Conditional Access and secure app onboarding. 
• Provide Tier 1 and Tier 2 IT support, addressing endpoint, identity, and access issues via the ticketing system. 
• Contribute to the development of IT policies (e.g., acceptable use, backup, security standards). 
• Collaborate with IT/SecOps teams to ensure systems align with compliance standards (e.g., HIPAA, SOC 2). 

Is this you?

• Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field. Recent graduates are encouraged to apply. 
• 0-2 years of experience in IT technical support or administration. 
• Internships, projects, or coursework in cybersecurity or IT governance are a plus. 
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Key Traits

• Curiosity: A strong desire to understand and ask why. 
• Willingness to Learn: Open to feedback and eager to develop new skills. 
• Proactive Attitude: Takes initiative in tasks and seeks out opportunities for improvement. 
• Adaptability: Ability to handle ambiguity and thrive in a startup environment where things aren’t always well defined. 

Skills & Competencies

• Experience with Microsoft Intune, Defender for Endpoint, and Entra. 
• Strong analytical and problem-solving abilities. 
• Good communication skills, both written and verbal. 
• Ability to work well in a team environment. 
• High attention to detail and organizational skills. 
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). 
• Additionally, exposure to GRC frameworks (e.g., SOC 2, HIPAA) familiarity with automation tools or scripting will be highly regarded. 

Why VALD?  

Have we sparked your interest? We are looking forward to receiving your application. Besides the opportunity to work in a company that is redefining allied healthcare, we offer:

• Competitive market salary in a down-to-earth, inclusive, and vibrant work environment .
• Learn from a range of high-performing individuals and teams across a range of disciplines. 
• Chefs that prepare you delicious fresh breakfast and lunch Monday through Friday.
• On-site barista to make your coffee just as you like it. 
• Conveniently located in Newstead, close to public transport.
• End of Trip facilities – showers, bike and scooter racks.
• Table tennis and basketball hoop, if that’s your thing.
• Access to the VALD gym, remedial sports massage therapy, and subsidised physiotherapy and exercise physiology services.

 About VALD 

VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 6,500 clients in over 100 countries.

If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.

Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 200 team members in over 30 countries, with five offices across four continents.
Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.

Diversity & Inclusion Commitment 

We're committed to growing and empowering an inclusive VALD team. That's why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know. 

Conditions of Employment

Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.