Engagement Specialist

Description -External

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

• Pet Insurance*

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time

Shift : Day Shift

The community you'll be caring for : AdventHealth Health Park Port Orange, 5821 S Williamson Blvd, Port Orange, FL 32128

The role you'll contribute:

The Engagement Specialist, under the general direction of the Health Park Manager is responsible, accountable, and empowered to deliver a seamless, personalized, and exceptional experience by assisting consumers with visit flow processes for all entities within the Health Park.

The value you'll bring to the team:

• Serves as a brand ambassador for the Health Park, enlivening our Mission, Vision, Values, and Service Standards; serves as a liaison between consumers and AdventHealth entities

• Proactively guides consumers through their Health Park experience, providing information about services, hours of operation, and highlighting features, events, engagement tools, etc.

• Assists consumers in the scheduling of appointments if needed and maintains knowledge of scheduling policies and procedures.

• Confirms patient demographics and account information is accurate and completed prior to visit.

Qualifications - External

The expertise and experiences you'll need to succeed :

• Minimum qualifications :

o High school graduate with 2-years of healthcare experience or 2-years of hospitality experience

o Or Associate degree with 1-year of healthcare experience or 1-year hospitality experience

• Preferred qualifications:

o Bachelor's degree