Engineer II, Field Service

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Responsibilities

• Conduct on-site installation of complexed equipment and follow testing procedures to ensure working order accurately
• Conduct on-site scheduled planned maintenance visits
• Provide fixing and repair support for customers and other field service personnel
• Develop positive working relationships with customers, system users and company personnel
• Complete and submit field service reports
• Provide training for users on system maintenance Feedback to product quality teams
• Provide appropriate input in writing updating and correcting various ThermoFisher microscope system documentation
• Have mentorship for various reports including identifying and isolating problems with system
• Act as a subject guide and resource for training

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• Typically requires a University degree/ equivalent experience in electronic system fixing
• Typically requires 2-7 years hands on technical experience installing, fixing, repairing and calibrating complexed analysis tools such as SEM, TEM, FIB or similar systems.
• Experience on fixing and repairing ultra-high vacuum and high voltage systems is highly preferred.
• Excellent interpersonal communication skill
• Prove ability to fix complexed systems and subsystems down to component level
• Able to read and interpret schematics
• Familiar with UHV phenomenon and technology