Enterprise account manager

✍🏽 About Writer

Great writing for everyone. That’s our vision.

Writer is the leading generative AI platform built for the needs of companies and teams. Unlike other AI products, Writer's training happens securely on a company's own provided data and their style and brand guidelines. The result is content that's consistent and on-brand, whether the initial text came from humans or from AI.

Writer is enterprise-grade with all of the security and data privacy features needed for organization-wide rollouts. Writer is deployed widely at leading companies like UnitedHealthcare, Accenture, Intuit, UiPath, HubSpot, Spotify, Hilton, Uber, and Deloitte.

🛣 Traction and backing

Our customers include Twitter, Intuit, UiPath, Pinterest, and United Healthcare. It's a great community of writers, content strategists, copyeditors, and editorial leaders. They are a true community and the content vanguard. We have a NRR of +130% and we're just getting started.

Our funnel is large and growing fast (+1M visitors/month, thousands of weekly trial starts). This is important, as you'll have nearly instant feedback on the features you'll be building or the growth experiments you'll be running.

Late last year, we received a $21M Series A led by Insight Partners, with participation from Google's Gradient Ventures, GTMFund, and a world-class group of founders, operators, and angels.

🎯 Why it's the perfect time to join

We're 50 people. There's a lot of room to contribute and grow an enduring SaaS company. You will have unquestionably made it happen.

Well-positioned in a very hot space. Generative AI is the transformative technology that is top of mind for CMOs, Chief Product Officers, CTOs, and CIOs - so these initiatives have executive sponsorship and board-level visibility. Writer is the only product on the board built specifically for enterprise use of generative AI.

We have strong PMF. We have strong DAUs and deep usage. People spend hours in Writer. The work you'll do will have a direct impact on some of the top companies in the world — as well as users who depend on us to sharpen their writing.

Build it, nail it, scale it. We're at 'nail it.' If you like helping turn dirt paths into smooth roads, now is the perfect time to join. We've grown 5x and are running fast towards aggressive — and achievable — milestones.

📐 About this role

Every company grows differently, and we grow when we help our customers identify how generative AI can transform their business.

As our first enterprise AM, you’ll drive expansion by initiating evaluations with our current customers/prospects focusing on departments we are not currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI. You’ll need to be able to map complex organizations to identify where Writer could add value, break into new lines of business, understand our customers’ objectives to tie what we do to business value, and have an evangelistic spirit.

Your positivity, sense of curiosity, business acumen, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.

You'll be reporting to our Head of Sales.

🦸🏻‍♀️ Your responsibilities

• Become an expert in the wide range of use cases in which Writer can drive business transformation across different industries

• Map complex organizations to identify the most promising areas of focus

• Demonstrate how generative AI can further leaders’ most important business initiatives

• Develop a deep understanding of our users and why they are exploring Writer

• Become a trusted product specialist, educating users on how to set up Writer to unlock value, going hands-on where needed

• Guide prospects through trials with clear criteria for success; pull in key stakeholders early and help the team reach Buy consensus

• Lead champions through their internal budgeting, legal, security, and procurement processes

⭐️ Is this you?

• 6+ years in a B2B SaaS closing role, currently focused on 6000+ FTE companies; extra points for experience selling to leadership in marketing, product, IT.

• Experience selling into companies with 6K+ employees. Ideally, experience selling into Fortune 500 and up.

• Proven ability to successfully cross-sell and expand within large accounts.

• Ability to map accounts and proactively drive expansion by initiating evaluations with departments we are not currently in, as well as getting to CMOs and CIOs who are thinking about their larger strategy for generative AI

• Demonstrable, consistent performance meeting and exceeding quota

• Experience helping prospects build a business case to secure executive sponsorship

• Experience with value-based selling (but still know the product almost as well as CS 🤓)

• Experience working with legal, security, and/or procurement teams to win deals

• Strong written and verbal communication skills

• Strong sales process: you are thoughtful about how to make sales repeatable for yourself

• Comfortable asking the tough questions, working cross-departmentally, and working under high pressure

• Record of building strong and lasting customer relationships

• Extremely organized and self-motivated; a detailed note-taker

• Knowledge of editorial processes a huge plus: if you edited your high school newspaper or majored in English Literature, can you pretty please apply?

🍩 Benefits

• We don’t spend frivolously, but we do take care of our own. Besides smart, sincere colleagues and a vibrant work environment, we are proud to offer:

• Employer-covered medical plans, dental, vision, and life insurance

• FSA

• Competitive parental leave policy (parents actually work here!)

• Generous PTO

• Company stock options

• 401k plan with employer matching

• Flexible schedules

Writer is an equal opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.