Enterprise Client Development

This role…

• Client Relationship Management: Cultivates strong, enduring relationships with key stakeholders, including C-suite executives and Market Leadership.
• Account Strategy: Develops and executes comprehensive plans aligned with client 1-year and 3-year objectives and organizational goals
• Revenue Growth: Identifies upselling and cross-selling opportunities to increase account revenue and work with Growth team counterpart to accelerate deals.
• Strategic Planning: Builds strategic account and relationship plans through collaboration with internal and external team.
• Client Advocacy: Serves as primary client advocate and champion the client’s voice within the company.
• Risk Management: Anticipates and delegate to operations to mitigate potential risks to client satisfaction and retention.
• Performance Monitoring: Monitors KPIs (key performance indicators) and metrics related to account health, growth, and satisfaction.
• Contract Renewal: Proactively lead renewal negotiations and contracting.
• Problem Resolution: Addresses client concerns and escalate issues as needed to ensure prompt resolution and work with key team members from Operations, Finance, Legal, etc.
• Market Insights: Stays informed about industry trends to provide strategic guidance.
• Financial Oversight: Manages financial performance, including revenue, EBITDA growth, and expense management.
• Product Development: Captures client insights to shape product development and quantify impact to future business.
• Growth Initiatives: Leverages the success of existing accounts to attract new clients and expand relationships, and pipeline with compelling value propositions.
• Positions new product opportunities to clients based upon the organization’s entire suite of available offerings.

We are interested in speaking to individuals with the following…

• Bachelor's Degree required. Master's Degree preferred.
• Ten (10) plus years’ experience in government health plan account management/sales.
• Deep understanding of healthcare, value-based reimbursement, Medicaid, and/or Medicare.
• Or equivalent combination of education and/or experience.
• Deep understanding of the healthcare industry, strong analytical skills, and the ability to collaborate cross-functionally to achieve objectives.
• Strong communication, analytical, and problem-solving skills.
• Ability to collaborate effectively with cross-functional teams.
• Adaptability to changing priorities and market dynamics.
• Business acumen supported by data-driven decision-making.

Salary: $156,600 - $226,600

This role is commission eligible.