Enterprise National Account Executive

About the Role 

We're looking for a high-performing National Account Manager with 7+ years of experience retaining and growing revenue while delivering an exceptional level of customer service. As a National Account Manager you will be working closely with enterprise level accounts. You will be responsible for profitably managing a high volume of current accounts by proactively ensuring client satisfaction/retention and increasing revenue as well as hunting new business while working closely with National Account Manager reps at our sister company, Indeed.

What You’ll Do 

• Manage and grow a large book of business through a high-deep and wide sales approach
• This role will start having to build a book of customers by hunting prospects and leaning on Indeed to bundle clients into Glassdoor and Indeed branding products.
• Successfully communicate and work with Indeed partners to maintain client satisfaction and generate new business
• Create client value by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Partner with the Client Success Team to ensure clients are receiving proper program expectations and deliver impactful BPI’s to clients
• Exceed monthly/quarterly retention and growth goals
• Thrive on change while remaining highly organized, optimistic, and coachable
• Research, identify, and generate new opportunities via the phone and web

What You’ll Bring

• A commitment to add to our culture of DEI
• 5- 7+ years of New Business and Account Management experience (prior digital media and SaaS experience) with a strong track record of success
• Experience working within a team environment to over-deliver on desired results
• Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations
• Previously trained in consultative / value based selling
• Solid ability to handle tough conversations with clients in a professional, solution-oriented manner
• Strong belief in a proactive rather than reactive approach to handling clients
• Ability to travel up to 25% if necessary (when globally we can)
• A passion for excellent customer service
• Technically savvy and specifically skilled in SFDC & various marketing tools

Base Salary Range*:  $105,600 - 132,000 | OTE*: $176,000 - $220,000

You can learn more about our compensation philosophy here and see salary ranges for all Glassdoor jobs here.

*Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Generous Restricted Stock Units (RSU): 

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.

Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, and 80% employer-paid premiums for all dependents.* Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave.

*Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year

Investing in Your Future: 401(k) plan with a company match up to $5,000 per year, subsidized  fertility and family planning services, and discounted legal assistance services.