Enterprise Solutions Architect

We are now looking for an Enterprise Solutions Architect to help Figma rapidly move up market and drive deals within large, complex enterprise companies. In this role, you will serve as a technical and customer-facing resource, responsible for defining processes and programs that enhance scalability and represent Figma from a technical standpoint.
This is a full-time role that will report to our Manager of Enterprise Solutions Architects and can be held in the U.S.
What you'll do at Figma:

• Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
• Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
• Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
• Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
• Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
• Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
• Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
• Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy.

We'd love to hear from you if you have:

• 8+ years professional experience
• 4+ years of sales engineering or solution consulting experience in a SaaS organization
• Demonstrated ability to adapt to new technologies and learn quickly
• Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
• Familiarity with the enterprise SaaS ecosystem
• Has been responsible for positioning technology presales and implementing technology post-sales
• Ability to prioritize competing demands from customers and balance their needs against those of the business

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Read more about our team

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