Entry Level Customer Service Rep

At Ice Speak Social, we specialize in providing bespoke call center solutions that cater to the unique needs of our clients. Our mission is to deliver exceptional service while maintaining a fun and engaging work environment. We pride ourselves on our customer-centric approach, innovative solutions, and collaborative culture. Job Overview The Entry Level Customer Service Representative will assist customers by answering questions, providing clear information about client services, and ensuring a positive experience during in-person events and outreach activities. This is a hands-on, people-focused role with no social media or digital marketing responsibilities. Responsibilities • Greet and assist customers in a friendly, professional manner • Provide accurate information about client products and services • Answer customer questions and resolve concerns efficiently • Assist with event setup, takedown, and maintaining organized displays • Track customer interactions and feedback for reporting • Support light administrative tasks related to customer engagement Experience • High school diploma or equivalent required • Strong communication and interpersonal skills • Positive, customer-focused attitude • Dependable, punctual, and detail-oriented • Ability to multitask and work in a fast-paced environment Join us as we strive to deliver outstanding service to our clients while fostering a supportive work environment. Your contributions will play a key role in enhancing our customer relationships and driving satisfaction. Job Type: Full-time Pay: $46,685.05 - $56,222.86 per year Benefits: • 401(k) • Flexible schedule • Vision insurance Work Location: In person