Entry Level Customer Service Representative

Are you a people person who thrives on creating positive experiences? Do you enjoy helping others and have a knack for solving problems? If so, we have the perfect sales opportunity for you! We are searching for a dedicated and enthusiastic Entry Level Customer Service Representative to become a vital part of our team. In this role, you’ll be our company's friendly face and voice, ensuring every customer interaction leaves a lasting, positive impression. As an Entry Level Customer Service Representative, you’ll also have the chance to collaborate closely with our sales team to identify customer needs and provide tailored sales solutions. This role is ideal for someone who values meaningful connections, embraces challenges, and is excited about contributing to the company’s sales growth while delivering top-notch service. If you're passionate about delivering exceptional customer care and motivated to achieve sales success, we want to hear from you! Key Responsibilities of an Entry Level Customer Service Representative: • Provide exceptional service to customers directly using interpersonal skills. • Assist customers with inquiries, troubleshooting, and solutions. • Collaborate with the sales and Entry Level Customer Service Representative team to identify opportunities for upselling and cross-selling. • Meet and exceed performance metrics related to customer satisfaction and sales goals. • Maintain accurate records of customer interactions and transactions. • Stay up-to-date on product knowledge and sales strategies to offer tailored solutions. What We're Looking For in an Entry Level Customer Service Representative: • Proven experience as an Entry Level Customer Service Representative or similar role. • Strong interpersonal and communication skills. • Ability to handle high-pressure situations with a positive attitude. • Familiarity with sales techniques and the ability to identify potential revenue opportunities. • Proficiency with CRM software and other customer service tools. • A team player who thrives in a collaborative, goal-oriented environment. Why Join Us as Our Newest Entry Level Customer Service Representative? • Competitive pay with performance-based bonuses. • Comprehensive training to help you excel in sales and customer service. • Opportunity to work closely with a dynamic sales team and advance your career. • Supportive and inclusive company culture. Job Type: Full-time Pay: $46,000.00 - $52,000.00 per year Benefits: • 401(k) Work Location: In person