ESD Care Coordinator

Job Responsibilities

• Directly manage the scheduling of appointments out of the ESD to and with CMH Primary Care and Specialty Care services.

• Assist in facilitating Chenango Memorial's strategic objectives for population health improvement.

• Outreach to and engage with UHS Chenango Memorial patients for care coordination/care management, documenting efforts as required in electronic medical records via EPIC.

• Interface with community partners and clinical teams to help meet both the medical and socio‐economic needs of the patient and their families.

• Assist patients in connecting to UHS providers and community resources by identifying barriers to healthcare goals on both an individual and community cohort basis.

• Address patients' social determinants of health to produce better health outcomes.

Education/Experience

Minimum Required:

• Associate's degree in health or communications related field of study.

Preferred:

• 3 years or equivalent experience in community outreach, health education, population health or related field.
• In‐depth understanding of the local health care system and community health needs, and a passion for the advocacy of health and wellness.

License/Certification

• Minimum Required:
  • Not Applicable
• Preferred:
  • Not Applicable

Work Environment

• Work is performed in both office and clinical settings, that requires working in proximity to other employees, patients, and family members of patients.
• The area is air conditioned as well as heated.
• PPE‐ Eyewear, Masks, Face shields, Shoe covers, Gloves per UHS Infection Control and CDC guidelines when appropriate.

Age of Patients Served

• All age groups.

HIPAA Roles‐Based Access to Patient Information

• Level 3: Clinical ‐ Access to non‐restricted patient information

Staff Supervised

• Not Applicable