Experienced Product Manager - Network Platform

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

Our Network Enablement and Access (NEA) team’s mission is to unlock the potential of the Plaid network by broadening and deepening our connection to data partners. We do this by providing solutions that allow our data partners to be part of the network and by providing best in class connections. By expanding and improving our connections to data providers, we are able to strengthen the Plaid network while also enabling great products and experiences.

The Network Platform team at Plaid owns all of the foundational services for our NEA group. As the Product Manager for our Network Platform team, you will help build a scalable, reliable and cost-effective data extraction platform that meets our data partners’ needs. This includes improving our existing extraction platform while also investing in our next-generation API-first platform; supporting an increasing number of customer use-cases and products while honoring data partner constraints; and improving foundational quality metrics such as Data Freshness and Item Availability.

Responsibilities

• Define the long-term strategy and vision for your product area while also inspiring stakeholders to execute
• Play a key role in collaborating with all Plaid product teams and identifying common opportunities to accelerate their goals.
• Drive customer value and business impact by deeply understanding customer needs across Plaid’s product portfolio and move quickly to ship products
• Work with an amazing team across engineering, business development, sales, product marketing, design and operations.
• Drive continuous improvement and sensible prioritization by deciding what we should do, why, and when

Qualifications

• 6+ years of PM experience with demonstrated ability to build a multi-quarter roadmap and ship products to achieve it
• Technical depth – you like system design thinking and are not afraid to get your hands dirty with the technical details
• Customer centric – you thrive on spending time directly with customers, establishing close relationships, and becoming their go to partner
• Metrics and impact driven – you have a keen sense of translating customer needs into product solutions that create value and drive business outcomes

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

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