Expert

Summary

Posted: Oct 29, 2024

Role Number:114438150

Are you passionate about sharing your knowledge of Apple products? We're looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other - uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. You work with others to foster a culture where everyone belongs and is inspired to do their best work. Both full-time and part-time jobs are available.

Description

You're a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, you're the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You're proud to represent Apple, and you exemplify that in all your interactions with customers.

Preferred Qualifications

• Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
• Proven experience in sales and technology solutions, as well as in developing customer loyalty.
• Ability to consistently deliver great customer experiences - no matter what the situation.
• Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.
• You're passionate about Apple, and you inspire and educate others about all that Apple has to offer.
• You can set the standard for Apple's unique style of service through words and action.
• You have strong people skills - you're approachable, a good listener, and empathetic.
• You can serve as an engaging role model to Specialists.
• You'll need to be flexible with your schedule. Your work hours will be based on business needs.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, New York, Washington, or Washington DC locations click here to select a store and view pay information.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

More

• Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.