Expert Product Ownership - eCommerce

Nestle Information Technology is the digital arm of the world's largest nutrition, health, and wellness company. With 150+ years in business, 2,000+ brands, and 270,000+ diverse team members-you're joining an organization that's revolutionizing food and championing global humanitarian efforts with technology at its core.

Joining Nestle IT means you'll never stop learning and sharpening new skills. Tools, technologies, and innovation for the next generation of food is part of it. Working with team members from different cultures and corners of the world on truly meaningful initiatives is what makes our work inspiring. Think beyond technology. Feel like you belong. Join a Force for Good.

A Customer Service Product Owner is being hired in North America to support the backend order fulfillment processes for Direct to Consumer orders along with other related customer service and eCommerce processes. You will drive additions to the product roadmap incorporating digital, automation, analytics, and innovation to ensure maximum business value. You will work with various functional leaders within North America to shape their strategies with regards to product adoption, building new capabilities, or bettering the user experience. In this role, you will also work hand in hand with the Global Supply Chain Product Owners to share best practices and ensure alignment to the global product vision and roadmap while in close collaboration with the Architects and Supply Chain functions.

• Responsible for understanding gaps and then working with the rest of the community to deliver solutions
• Work with Functional and IT Leaders to develop their eCommerce product roadmaps and consolidate into a broader NA product roadmap
• Accountable for the user stories in the overall product backlog and the prioritization and overall delivery of the Product Lifecycle
• Act as the regional voice back to the global IT Product Manager and advocate for the product within the North America, working to bridge any gaps
• Take ownership of product and process pain points, then help drive to resolution in alignment with global Product Managers
• Meet regularly with each IT functional stream and Functional Relationship Manager to ensure they understand value of the products and look for additional opportunities

REQUIREMENTS

• Bachelor's degree or higher, preferably computer science or field related to the product or equivalent experience
• 7+ years' experience working in the IT Function
• 2+ years of experience with back-end integration of eCommerce with an ERP platform
• 2+ years of experience working with and having functional knowledge of SAP (i.e. end to end process or integration)

REQUISITION ID:

216028

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.