Fax Coordinator

Are you looking for an exciting career opportunity where you make a difference in people's lives daily? Then come join HME Specialists, we are New Mexico's largest local medical equipment and supply company!

HME Specialists is a rapidly expanding company with a great work environment, career growth opportunities and great benefits. We offer Health, Dental and Vison Insurance, generous paid time off and great employee discounts!

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Receiving multiple faxes at a time.
• Communication amongst other team members.
• Creating accounts for new patients.
• Accuracy with patient information.
• Assist and working cohesively as a team.
• Attention to detail.
• Pull and distribute faxes accordingly.
• Attendance and punctuality are a must.
• Complete required annual and monthly on-line Courses.
• Participate in traditional and e-learning programs.
• Perform other duties or special projects when necessary.
• Maintain excellent customer service.
• Support the HME Specialists' Mission Statement, vision and values.
• Adhere to HME Specialists culture and behavior standards.
• Additional duties as assigned.

COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical - Use intuition and experience to complement data.
• Design - Demonstrate attention to detail.
• Problem Solving - Gather and analyze information skillfully; Work well in group problem solving situations.
• Project Management - Complete projects on time.
• Technical Skills - Assess own strengths and weaknesses; Pursue training and development opportunities.
• Customer Service - Respond promptly to customer needs; Respond to requests for service and assistance; Meet commitments.
• Interpersonal - Maintain confidentiality; Listen to others without interrupting; Remain open to others' ideas and tries new things.
• Oral Communication - Listen and get clarification.
• Team Work - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit.
• Written Communication - Able to read and interpret written information.
• Leadership - Exhibit confidence in self and others; Inspire respect and trust; Accept feedback from others;
• Quality Management - Look for ways to improve and promote quality; Demonstrate accuracy and thoroughness.
• Diversity - Demonstrate knowledge of EEO policy; Show respect and sensitivity for cultural differences.
• Ethics - Work with integrity and ethically; uphold organizational values.
• Organizational Support - Follow policies and procedures; Complete administrative tasks correctly and on time; Support organization's goals and values.
• Adaptability - Adapt to changes in the work environment; Change approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Be consistently at workstation and ready to work at scheduled start time.
• Dependability - Follow instructions, respond to management direction; Take responsibility for own actions; Keep commitments.
• Innovation - Generate suggestions for improving processes within customer service.
• Judgment - Exhibit sound and accurate judgment; Include appropriate people in decision-making process.
• Planning/Organizing - Prioritize and use time efficiently.
• Professionalism - Treat others with respect and consideration regardless of their status or position; Accept responsibility for own actions; Follow through on commitments.
• Quality - Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
• Quantity - Complete work in timely manner; Strive to increase productivity.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift