Field Application Engineer, Cooling

If you desire to be part of something special, to be part of a winning team, to be part of a fun team - winning is fun. We are looking forward to a Product Lead, Cooling for datacenter in Eaton's electrical business, based in Malaysia. In Eaton, making our work exciting, engaging, meaningful; ensuring safety, health, wellness; and being a model of inclusion & diversity are already embedded in who we are - it's in our values, part of our vision, and our clearly defined aspirational goals.

What you'll do:

The primary function of the job is to provide Mechanical Cooling field application related activities within EA country either direct to customer or through partners work together with technical & sales team to achieve customer satisfaction, exceed annual sales and growth targets.

A. Promoting Eaton Mechanical Cooling products and Containerized solutions assignment requested by regional or local customer group & consultant.
B. Identify potential new mechanical cooling installer, service provider to be Eaton value added partner for business sustainability.
C. Develop long-term installation support with mechanical cooling installer / service provider and optimized scope of works for offering competitiveness.
D. Provide and maintain a good service and support level to customers & consultant, as to achieve high satisfaction
E. Conduct Product & Solution sharing, specify Eaton brand and its products and solutions to influencers and decision makers
F. Develop and standardized cooling solution for Containerized solutions, as well as customized Cooling Solution for Data Hall and M&E room with liason on factory.
G. Liaise with Factory for cooling unit sizing selection, performance evaluation and compliance CDE to support Tender Submital.
H. Conduct onsite hands on trouble shooting (where applicable) and technical application support alongside with Service Team / Fast Team.
I. Decent knowledge of containerized solution involving LV / UPS Power Distribution, Mechanical Cooling and Ventiliation system, Fire & Sprinkler system, and DCIM knowledge would be considered as advantages.
J. Know-how of Containerized system integration works & Data Hall Cooling Concept in design stage.
K. To be able to address customer / consultant clarification in logical way and articulate solution proposal correctly.
L. Implement the process approach and risk-based thinking
M. Provide the necessary customer / consultant feedback to help improve factory support to EA regions.
N. To be committed & responsible for Quality Management System:

• Implement the process approach and risk-based thinking
• Provide the necessary support to fully implement and sustain the QMS
• Communicating to the organization the importance of conforming to QMS requirements
• Ensuring the QMS meets its goals
• Engage, direct, and support individuals contributing to the QMS
• Create a culture of continuous improvement

Qualifications:

• Bachelor's degree, major in engineering
• 5+ years related experience in Mechanical Cooling product & marketing
• Significant Electrical & Mechanical Cooling Product/Services Knowledge
• Ability to respond to a variety of challenging circumstances
• Significant experience utilizing Value Added Selling techniques
• Ability to work well within a team
• Fluent in written and spoken English
• Takes initiative and instils confidence in peers and sales personnel"
• Knowledge of Perimeter Cooling, In-row Cooling, Fan Wall. Any relevant knowledge on Liquid Cooling would be added advantages to the roles.
• Know-how of CFD simulation works and explanation
• Basic knowledge on CAD dwg and Manual / Presentation Deck preparation.
• Strong Time Management Skills
• Strong Presentation/Training and Communication Skills
• Strong Interpersonal Skills
• Strong organization and project management skills"

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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