Field Program Manager

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for operational technology (OT) systems across Defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts and we’re focused on helping our customer’s fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets, and defense fleets and weapon systems. Come join us.

Shift5 looks for creative, nerdy, passionate, hard-working, lateral thinkers. We tackle really hard problems head-on in an inclusive, calm, and highly collaborative environment. We’re a cybersecurity company, so cybersecurity experience is a big plus, but it’s not a deal breaker if you don’t have it. If you demonstrate potential and a desire to learn about cybersecurity, we’d like to hear from you.

Our Values :

• Embrace Truth and Integrity: Base decisions on data, foster open dialogue, and uphold unwavering integrity.
• User-Centric Focus: Prioritize user needs to guide our actions and resource allocation.
• Collaborative & Adaptable: Collaborate for excellence, learning from failures and driving iterative improvements, recognizing every decision's significance.

About the Role:

Shift5 is currently looking for a Field Program Manager to manage the execution of multiple engagements and help build a world class Program Management organization over time. Success in this position will require a high-energy professional who is well versed in contract documentation, resource leveling, execution and delivery to requirements and the ability to build a team who can do the same. This role is perfect for someone who’s succeeded in large enterprise and wishes to join a high-energy startup that can quickly build into the industry leader in a completely new technology space.

Responsibilities:

• Provide leadership and direction to orchestrate the overall delivery of high complexity, global programs and customer engagements
• Steer the customer through complexity keeping the ultimate customer business outcome as the primary goal
• Show proven capability to foster and manage successful relationships with senior executive stakeholders managing expectations and achieving successful outcomes.
• Lead effective executive stakeholder management practices
• Partner with Shift5 Account teams to drive successful customer engagements through the management and delivery of proposals, statements of work and other contractual documentation
• Orchestrate the delivery ecosystem across a varied environment of technology and partners, connecting cross-functional, and virtual project teams to deliver a successful program
• Hold a solid understanding of business financial practices and a deep understanding of program financials, particularly in the Federal government
• Manages and facilitates customer problem and solution escalation process serving as a liaison with Shift5 Senior Leadership to ensure effective resolution
• Learn the breadth and depth of Shift5 resources, organizations and people so that you can engage them as necessary to help close business and see customers through to full operationalization of Shift5 technologies
• Continually demonstrate a growth mindset, acquiring new skills while maintaining your development and adaptability
• Grow a world class team of project managers over time and in alignment with company growth

Qualifications:

• Preferred higher education (Master’s degree in related field)
• 10+ years of program management and/or related fields experience
• 7+ years of experience supporting development and/or deployment of complex government and private sector  systems or networksProfessional Project/Program Management Accreditation (PMP Preferred)
• Proven understanding of successful engagement with corporate marketing and communications in order to keep message aligned with realities of customer environment
• Strong leadership skills with the ability to provide vision and direction in an interrupt-driven, fast-paced, and diverse environment
• Ability to effectively drive business & technical conversations with consultants, engineers, partners & customers
• Experience working with the US Government, defense, or the intelligence community
• Strategic mindset and proven capability to execute.
• Strong analytical skills, combined with a strategic orientation, as well as an aptitude for solving complex business problems
• Experience managing projects with multiple work streams and partners; demonstrated strategic planning abilities
• End-to-end ownership of commitments with the ability to break down ambiguous problems
• The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.
• Possess or able to obtain a security clearance if sponsored

Compensation:

• Competitive salary and stock options in a fast-growing startup
• Premium coverage for medical, dental, and vision
• Health Savings Accounts
• Life Insurance
• 401k plan
• Uncapped paid time off policy 
• Flexible work/remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (Virginia Area)

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

Shift5 is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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