Field Service Engineer

Ready to take your sales career to new level where your impact will drive the future of power management?

Eaton offers a dynamic, supportive, and inclusive environment that values your skills, your drive, and your hunger for success. You'll be at the forefront of creating solutions that help businesses and communities manage their power more intelligently, safely, and sustainably. Joining Eaton means you're not just selling products - you're selling a brighter, more efficient, and sustainable future.

Eaton Electrical Division is looking for a Field Service Engineer to be based in our offices in Padova, Italy.

The Field Service Engineer is responsible for providing on-site technical support for Life Safety Product and UPS (Uniterruptable Power Supply) for commissioning, maintenance and repair in the assigned area.

What you'll do:

• Ensure full compliance with workplace safety rules according to current laws and Eaton's internal EHS regulations, with ongoing training and updates.
• Periodically review assigned tasks, resolve issues, and schedule appointments with customers.
• Perform assigned technical interventions (Commissioning, maintenance and repair)
• Complete Field Service reports, sending copies to both the customer and the assistance department.
• Inform the manager of any corrective actions regarding the interventions carried out.
• Archiving the Field Service report on a shared archive.
• Provide technical support to ASP (Authorized Service Partner) and Customers.
• Deliver basic training to customers.
• Check and manage the assigned spare parts warehouse.
• Attend specific service training courses in Italy or at Eaton's international offices (Training Centers), conducted in Italian or English.

Qualifications:

• Technical high school diploma or higher
• Minimum of 3 to 5 years of on-site service experience
• Knowledge of UPS systems and/or lighting control centers is a plus

Skills:

• Strong knowledge of electronics and electrical engineering
• Excellent command of Italian and good knowledge of English
• Proficient in Microsoft Office and comfortable using specialized service software
• Experience with complex systems, Strong analytical and problem-solving skills
• Strong customer relationship skills

What we offer:

• Competitive compensation and benefits package
• Flexible working solution
• Challenging projects in dynamic collaborative team in an international environment
• We care about Inclusion and diversity, and we care about you- in Eaton we have several initiatives celebrating diversity and making our daily life more inclusive.
• We make your aspirations matter - Eaton encourages internal promotion, whenever possible
• We make your wellbeing matter - we offer Health Insurance Plan and a Company Welfare Plan for all Eaton Employees
• We make your growth matter - we invest in our employee for the long term with annual performance& Development reviews.
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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