Field Service Representantive

Main mis sio n

The Field Services Application Design Engineer is responsible for the technical activity within 1 or several projects. This includes mainly:

- Producing technical documentation

- Build the BOM ( Bill of Material ) for the Project Manager

- Validation and acceptance of equipment and services

- Customer liaison for technical items within the project/s

- Resolving technical issues within projects

Activities and areas of responsibility

Depending on the size of the country and modernization projects, breadth of responsibilities can vary.

Project Responsibilities:

q Understand project scope

q Assist in initial project planning to develop required tasks and estimate effort requirements for those tasks

q Responsible for implementation of solutions for the project/s

q Responsible for timely and accurate development of drawings and documentation on assigned projects

q Awareness and compliance with project quality procedures (QA)

q Manage individual priorities, deliverables and utilization (time management)

q Onsite project work as required

q Inform Project Manager of all variations and risks in a timely manner

Technical:

q Ensure technical skills and knowledge permanent improvement in line with corporate direction

q Contribute to improving Engineering Capabilities/Processes by sharing knowledge and ideas

q Ensures that activities conform with relevant government regulations, company policies, standard and ethics q

Communication & Reporting:

q Contribute to specifications, functional descriptions, and manuals

q Consult with colleagues in areas of technical expertise

q Identify opportunities to widen the use of the company's solutions within projects, where relevant

q Conduct all communications in a professional manner

q Keep Project Manager up to date with current progress and participate to communication Plan to maintain client relationship

q Provide early warning to the Project Manager of impending problems or issues q

Relationship Management

q Maintains and encourages appropriate communications and cooperation:

§ with customers / partners /supplies

§ with our entities within =SE= divisions and entities

§ with project team

Administration/General

q Perform administrative duties as related to the role including timely completion and submission of timesheets and expense claims

q Comply with company standards and policies

q Keep Document Management System up to date with all Reports and documentation for Engineering on the project ( inc. digital Archives )

Health, Safety and the Environment

q Complies with company and customer HS&E standards and policies from Solution design to execution.

q Takes a personal interest (or 'actively owns') HS&E issues and activities within your area of responsibility - lead by example.

Main interactions

Project Manager, Project Team, SE Factories, Installation & site Team from Schneider and Client,

Partners and Suppliers.

Key Success Factors

q Delivered quality meets or exceeds customer expectations

q Up to date unbeatable technical skills

q Professional development plan in place

q Relevant parties (Project team, sales team, site team, etc ) are aware of project progress.

q Written communication meets standards

q Positive feedback from internal and external customers

q Complies with company HS&E, legal and ethical standards

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Qualifications

Education and skills

q Electrical Technical College /Technical Diploma

q CAD software expertise

q Undersanding of Electrical Distributor system design (LV / MV)

q English

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Schedule: Full-time
Req: 00968Y