Fraud Investigator

About The Role

We’re looking for a Fraud Investigator to join our team for a role to work remotely based in Canada.

Reporting to Senior Manager Identity Fraud you’re going to be a part of a team responsible for protecting customers from organized bad actors and working to disrupt financial crime.

Please note: the mandatory schedule for this his role will be 9 - 5pm Pacific Time from Tuesday to Saturday.

What You'll Do

• Identify fraudulent accounts and disrupt the activities of bad actors

• Handle inbound fraud notifications with high quality investigations

• Work directly with KOHO users who are victims of fraud or scams

• Support the team in developing new investigative methods or process improvements

• Liaise with Law Enforcement and other Financial Institutions on investigations

• Work with other teams to help KOHO manage fraud

Who You Are

• 3 - 5 years experience in fraud investigations

• Strong analytical and problem-solving skills

• Strong communication skills

• Fluency in French would be an asset

• Advanced Excel or proficiency in SQL are assets

• Helpful designations: CFE CAMS CFA CFCS