Fraud Operations Analyst

Fraud Investigations Responsibilities

• Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime. 
• Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform. 
• Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement.
• Perform thorough analyses of account and transaction histories to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies.
• Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs.
• Coordinate fraud investigations and recoveries with contra firms.
• Present findings of investigations to different stakeholders within the firm. 
• Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program.
• Research fraud, identity and user behavior to contribute to rules, models and other detection systems.

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Cross-Functional Responsibilities

• Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration.
• Partner with Engineering teams to implement automated solutions.
• Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud.
• Work with our support team to resolve client issues.

Requirements

• 1-3 years of analytical experience in the financial services industry. 
• Strong research and investigation skills, ideally adept at aggregating and synthesizing large amounts of information, including transaction data.
• Ability to work efficiently and independently in a fast-paced, high-volume, and technology-driven environment.
• Knowing when to use judgment to make risk based decisions with current (and sometimes limited) information.
• Strong written and oral communication with attention to detail, analytical skills, investigative research, and documentation experience.
• Experience with SQL and/or dashboard creation is preferred.
• Assist in the identification of process improvements and automation opportunities.
• Understanding fraud schemes; including Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud.
• Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures.
• Knowledge of FINRA, NACHA, SEC and MSRB rules is a plus.
• Experience conducting Anti-Money Laundering (AML), Anti-Threat Finance (ATF) and/or OFAC related analysis and/or investigations, and Financial Intelligence analysis and Counter-Intelligence a plus.
• Embody the qualities of being a true team player - humility, intelligence, and openness to both positive and constructive feedback.