Front Desk Associate

About Us Sonya Dakar is a luxury skincare clinic known for our cutting-edge treatments, holistic approach, and unparalleled client experience. We are seeking a polished, professional, and personableFront Desk Associateto join our team and be the first point of contact for our valued clients. This role is part-time, 20 hours a week. Candidate is required to work on Monday-Wednesday-Thursday. Responsibilities • Warmly greet and check in clients, ensuring a welcoming and seamless experience. • Manage scheduling, appointments, and confirmations through our booking system. • Handle incoming calls, emails, and inquiries with professionalism and accuracy. • Process client payments, product sales, and maintain accurate records. • Support estheticians and management with administrative tasks as needed. • Maintain cleanliness and organization of the front desk and reception area. • Uphold the brand’s high standard of customer service and confidentiality. Experience • Strong customer service skills with a focus on guest relations. • Proficient in phone etiquette and managing multi-line phone systems. • Ability to handle stressful situations calmly and professionally. Job Type: Part-time Pay: $20.00 - $22.00 per hour Expected hours: 20 per week Work Location: In person