FSR Analyst

DCI Job Requirement for: Field Support Representative Location: San Diego, CA Job Description: Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Embed with high-impact units to understand their operational and technical needs Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk • Respond to user requests and work with the engineering team to troubleshoot issues Provide feedback to the engineering team about product Qualifications: 5+ years of intel analysis experience Experience fusing intelligence capabilities in support of operations Prior experience with Gotham (required) • Gaia or Foundry experience is a plus Technical background with working knowledge of: • HTML, Ruby, Python and/or Java • Hardware, networks, and server administration Experience training analyst in a classroom or field setting Strong knowledge of Excel Military/Special Operations experience is a plus Active DoD TS/SCI Clearance Job Type: Full-time Job Type: Full-time Pay: $100,000.00 - $140,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid parental leave • Paid time off • Parental leave • Retirement plan • Tuition reimbursement • Vision insurance Experience: • intel analysis : 5 years (Preferred) • working in fusion cells: 3 years (Preferred) • hands-on Gotham: 3 years (Preferred) • briefing leadership (generals and above): 3 years (Preferred) Security clearance: • Top Secret (Required) Work Location: In person