Gatekeeper - Blue Man Group - Luxor

THE JOB:

As a Gatekeeper at the Blue Man Group, you will be the first point of contact for our guests, responsible for ensuring a smooth and memorable experience from the moment they arrive. Your primary role will be to manage entrance gates, verify tickets, and provide exceptional customer service while maintaining a welcoming and WOW atmosphere. Also, you will have involvement in the show using props creating an energetic environment.

THE STARTING PAY RATE: $20.15

THE DAY-TO-DAY:

• Welcome guests as they arrive at the theater, creating a positive first impression.

• Scan and verify tickets efficiently, ensuring that all guests have valid entry.

• Manage the flow of guests entering the theater to prevent overcrowding and ensure safety.

• Provide information and assistance to guests regarding seating, show times, and other inquiries.

• Maintain awareness of all the property restaurants, services, shows, events and property amenities.

• Address and resolve any guest concerns or issues in a professional and courteous manner.

• Work closely with other theater staff, including ushers and security, to ensure a seamless guest experience.

• Assist the performance through the accurate and timely preset and execution of production cues throughout the theater including the placement, retrieval, management, and handoff of props, escorting pre-selected and ad hoc audience participants during the show, prepping the house during changeover between performances.

THE IDEAL CANDIDATE:

• Must be at least 18 years of age.

• Prior front of house theater experience such as a gatekeeper, usher or within a box office setting.

• Prior customer or guest service experience.

• Prior experience presetting and executing cues during shows.

• High school diploma, GED or equivalent.

• Takes pride in their work, can multi-task and describes themselves as detail oriented.

• Enjoys helping others and likes to make a good impression.

THE SCHEDULE:

• On-Call. Must be able to work varied shifts to include weekends and holidays.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

Are you ready to JOIN THE SHOW? Apply today!