Global CRM Specialist (Consumer)

Job TitleGlobal CRM Specialist (Consumer)

Job Description

What you’ll do

• Creating a wide variety of digital marketing campaigns geared towards personalization. These include lifecycle campaigns, triggered campaigns, monthly planned campaigns and more.
• Meeting deadlines based on the campaign planner.
• Ensuring design and layouts of campaigns are user and mobile-friendly and are continuously optimized.
• Testing every campaign with clearly set hypothesis and data-driven approach.
• Proofreading / double check before sending out.Activating campaigns using automation tools.
• Providing inputs to the design team on optimizing layouts.
• Monitoring the sender score, spam score, un-subscription lists and other hygiene indicators.
• Maintaining the health of database through smart segmentation to avoid saturation.
• Tracking and analyzing campaign results.
• Proactively share inputs and best practices with the team on a daily and weekly basis.
• Supporting the Personalization Lead and team with initiatives including continual optimization of personalization strategy, platform, and related processes. 

Your qualifications

Technics

• Minimum 2+ years’ experience with proven success in executing highly targeted or personalized email, in-app, push, and web marketing campaigns in a fast-paced environment.
• Prior experience with marketing automation tools – example: Adobe, Braze, OracleFamiliarity with CAN-SPAM/CASL/GDPR requirements and inbox deliverability standards.
• Basic understanding of data segmentation and data attribution.
• SQL knowledge is preferred.Intermediate HTML skills 

Behavioral

• Outstanding attention to detail.
• Excellent time management abilities.
• Problem solving attitude.Ability to think out of the box.
• Collaborative with high integrity and compassion.
• Lean mindset with high agility to adapt to evolving consumer and business needs.
• Effective communication skills.
• Accountability to deliver high quality work.
• Ability to proactively share insights with colleagues and leadership.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

About Signify​

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.​

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.​

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way. ​

More about the role​

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More about you

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Everything we’ll do for you

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You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.