Global Deal Desk Manager

About Vercel:

At Vercel, our mission is to enable developers to create at the moment of inspiration. We are the platform for frontend developers, creating tools millions of developers use every day. By unlocking developer potential through the use of open-source tools such as Next.js, React, Svelte, and Turborepo, we enable developers to go from idea to global application in seconds.

As a globally distributed company, we take pride in our ability to work across time zones and continents, fostering collaboration and innovation. Our offices in San Francisco and New York City serve as hubs for our teams to come together and develop the tools that empower our users.

By joining Vercel, you'll be part of a team that is deeply committed to open-source technologies and dedicated to shaping the future of web development.

As Global Deal Desk Manager, you will join the Business Operations team in supporting a high-growth Sales and Customer Success org. There is a lot of building to do, so we're looking for candidates who know what 'good' is, are collaborative and really excited to join our adventure to create both the right long-term vision and the right next steps for tomorrow.

• Partner with important members of the Go-To-Market (GTM) team on best practices related to deal management, and contract structuring.
• Refine and automate the process for deal approvals, thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting, and communications.
• Develop and strengthen partnerships across our Sales, Legal, Billing Ops and Finance teams, serving as subject matter expert on all things related to Deal Desk
• Apply your subject matter expertise to improve the quote-to-order process and implement best practices.
• Use business intelligence and data to understand what's working and what's not, reporting on trends, risks, and areas for the business to improve on.
• Work collaboratively at all levels of the company, and be comfortable advising senior management on key deals to support the business.
• Ensure compliance with internal controls throughout the related process and for all related functions.
• Support cross-functional month-end and quarter-end close deliverables.
• Lead the deal desk team, encouraging a collaborative and high-performing environment

• Bachelor's degree in Business, Finance, or related field
• 6+ years (with at least 4 years of Enterprise Software industry )
• Experience supporting and managing in the technology industry
• Knowledge and skills typically associated with leading a Deals Desk/Business Desk including, structuring, and pricing in SaaS organizations
• Able to analyze complex data and make informed decisions.
• Proven success partnering with Go-To-Market Teams and other departments
• Proficiency in Salesforce or other CRM systems, as well as financial modeling tools
• In-depth knowledge of contract terms, legal implications, and risk assessment
• You thrive in dynamic, ever-changing environments
• Able to identify areas of improvement and propose necessary changes

• Have experience at a pre-IPO or public company and/or with billing systems and implementations (i.e. SuiteBilling, Zuora and Stripe)
• Are located in the Bay Area or live on the West Coast

• Stock options
• Inclusive Healthcare Package
• Flexible working style - 100% remote, with teammates located throughout the globe
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Unlimited PTO - 4 weeks recommended per year. Take time when you need it.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

The San Francisco, CA base pay range for this role is $150,000.00 - $180,000.00 This salary range is an estimate. Actual salary will be based on job related skills, experience and location. Pay ranges outside San Francisco may be adjusted based on employee location. The total compensation package also includes benefits and equity-based compensation. Your recruiter can share more about the specific pay range for your location during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

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