Global IT Support Specialist

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining betting and gaming experience.

Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s IT unit is looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies.

Job Description

Your influential mission. You will...

• Be part of a global IT team and participate in company-wide projects.
• Provide Tier 1-2 support for end users at local and remote sites.
• Work with the service desk ticketing system.
• Track and keep the IT assets inventory up-to-date.
• Be responsible for the installation, administration, maintenance, and troubleshooting of Windows/Mac and mobile devices.
• Troubleshoot network issues.
• Contribute to the corporate IT wiki portal.

Qualifications

Components for success. You...

• Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience
• Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.)
• Know in practice what is Computer Hardware and Maintenance
• Understand TCP/IP, Network elements and services, Wireless and VPN environments
• Contribute to Documentation, KB, manuals, monitoring

You'll get extra points for...

• Knowledge of MacOS operating systems and JAMF management
• Knowledge and experience in cloud solutions (Office365, Azure)

Thrive in a culture that values...

• Professional challenges
• Initiative-taking and confident approach at the workplace
• Active lifestyle and mental well-being
• Work-life balance, flexibility and hybrid work
• Fun and engaging company events

Additional Information

IT TEAM:
Are you ready to collaborate with talented professionals from New York to Manila? Our dynamic team spans the globe, working together across Infra, Networking, Security, and HR.

Challenge Yourself: Continuously test and expand your skills in a supportive environment.

Grow Your Knowledge: Immerse yourself in the workings of a global enterprise.

Make an Impact: Your contributions are valued and essential to our success.

Be a part of something bigger. You matter here! 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.