Global Key Account Manager

For more than 30 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to significantly contribute to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 4,900 experts from over 50 countries contribute to our sustainable success. 

The Global Key Account Manager, Biopharma, is responsible for building and sustaining long-term, mutually beneficial business relationships with selected Global Key Accounts worldwide, encompassing all Miltenyi Biotec products, workflow solutions, and services.

Key Responsibilities

• Develop and execute a Miltenyi Biotec corporate-wide strategy to drive sustainable business growth with assigned global key accounts.
• Establish and cultivate enduring, value-driven, and trust-based relationships with senior leadership and key decision-makers at customer organizations, positioning Miltenyi Biotec as the preferred and trusted partner for Cell and Gene Therapies from drug research through to clinical development and commercialization. Interact effectively at Director, VP, and Executive levels to communicate compelling value propositions with demonstrable benefits.
• Develop, communicate, and execute actionable strategies in close collaboration with field sales and key enabling partnering functions and department across the Miltenyi Biotec organization to achieve identified global business growth objectives.
• Advocate for the customers within the organization. Play a pivotal role in enabling successful strategic collaborations by fostering open communication and driving alignment at all levels across corporate functions, including Sales, Service, Business Development, R&D, Marketing, Supply Chain, Quality, Regulatory Affairs, Finance, and Legal.
• Own account mapping activities,  leverage business insights & analytics to identify new business development opportunities, provide accurate sales forecasts in alignment with local sales.
• Act as an ambassador for the team by exemplifying excellence in key account management execution and collaborative working

• Advanced degree (e.g., Master’s, Ph.D.) in Biology, Chemistry, or a related scientific field complemented by 10+ years in a customer-facing role with increasing levels of responsibility, including demonstrable leadership or direct management experience.
• Experience in the Life Science Industry with a deep understanding of the pharma and biotech markets. Specific experience in the Cell and Gene Therapies domain is highly desirable.
• Global key account management experience with a proven ability to sell and articulate impactful value propositions to senior management and executive levels. Proven ability to navigate complexity and ambiguity in a fast-paced, matrixed environment. Ability to drive strategies to execution, with strong collaboration and project management skills.
• Excellent communication, teamwork, and leadership skills. Strong interpersonal and relationship-building skills; capable of influencing without authority; self-awareness and high emotional intelligence. Strategic and critical thinking, analytical, and problem-solving skills, balanced with vision and innovative thinking. 
• Confident yet humble, assertive yet diplomatic, entrepreneurial yet collaborative

• The role is home office-based in Western Europe, ideally in the UK.
• Ability to travel internationally (> 50% time).

What we offer

• Diversity: International teams and cross-border intercultural communication
• Room for creativity: It’s the most clever solution that we always strive for
• Miltenyi University: A clever mind never stops learning, take advantage of our in-house Training Academy

Contact us
If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us an idea of when you can start and the kind of salary you are looking for, outlining why you have applied.